Tenet Healthcare is hiring: Administrative Assistant in West Palm Beach

Overview

The position is a key member of the concierge team and serves as the lead customer service ambassador for designated Paley Institute physicians. The Administrative Assistant is primarily responsible for office and surgical scheduling and calendar management as well as greeting all patients along with their families, friends, guests and colleagues who visit the Paley Institute. The role serves as a primary point of contact, coordinating the surgical schedule and assisting front-desk concierge operations for assigned physicians, in close collaboration with the Institute’s Practice Manager and Physician Staff. The calendar for the designated physician staff must be consistently current, accurate and detailed. The Administrative Assistant oversees one or more scheduling projects of significant importance and delegates necessary administrative support to the assigned physician staff. The role demonstrates teamwork and serves as a role model for other administrative staff, setting the standard for providing the highest quality of service and positive impression during each patient interaction at the Paley Institute.

Education / Experience

• High School Diploma or Equivalent
• Proficiency in a Windows environment with a working knowledge of Word, Outlook, and the Internet
• Willingness to be flexible and adaptable in a complex, matrix environment

Responsibilities

• Lead customer service ambassador for designated Paley Institute physician; answer and direct incoming clinic lines and coordinate appointment scheduling with other administrative/executive assistants
• Coordinate the assigned physician’s surgical scheduling including obtaining necessary preoperative paperwork
• Coordinate the assigned physician’s clinic scheduling, ensuring dates away are noted and clinic schedule is reasonable for the provider
• Serve as a primary contact for the designated physician, assuming a lead role and completing a wide variety of tasks as needed by manager or physician
• Ensure the Google calendar for the designated physician staff is consistently current, accurate and detailed
• Oversee one or more scheduling projects of significant importance, including auxiliary clinic operations at auxiliary locations
• Warmly greet outside vendors and pharmaceutical representatives on behalf of the designated physician; coordinate meetings as needed

Employment & Seniority

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care and Medical Practices

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West Palm Beach, FL salary ranges appear in posting examples: $115,000 - $130,000; $55,000 - $80,000; $60,000 - $70,000.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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