Verizon Communications is hiring: Retail Sales Associate in Reading

44 Walkers Brook DR, Reading, Massachusetts

Job ID: R-1073470

Apply prior to the end date: September 30th, 2025

Overview

Verizon Retail Sales Associate opportunity in a Verizon retail store. This role focuses on sales success, customer service, and building a loyal customer base while supporting store operations and community engagement.

What you’ll be doing

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

We’re hiring immediately! This isn’t your typical entry-level retail position. Earning potential includes a base pay of $16.00 to $21.00 per hour, plus up to $16,000 a year in individual-based commissions if sales goals are met. Top performers can earn additional commissions, with a total potential to reach $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks help you move forward in your career and life outside Verizon, including health and well-being benefits and investment in education and career.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6%
• $2,500 stock grant per year as part of Verizon’s Stock Together program
• Sales recognition programs with travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (16 weeks with short-term disability for new moms)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. You’ll hear from Verizon Retail team members about training, benefits, and career development opportunities.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts to earn more income, typically during peak periods

Even better if you have one or more of the following:

• Experience in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment (about 19 minutes). If selected to move forward, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and life outside Verizon, including medical, dental, vision, disability, life insurance, 401(k) with matching, stock incentives, holidays, personal days, parental leave, tuition assistance, and employee discounts. Salary and benefits vary by role and location. The starting base pay for the location listed is $19.71 per hour. This is a commission-based position with potential to earn more.

Grow your network while guiding customers to grow their businesses.

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