Job Description
About Us:
We are a leading wellness clinic specializing in women’s health and fertility, offering compassionate, personalized care to help our patients achieve optimal health and well-being. We are seeking a warm, reliable, and organized Receptionist to join our team and be the welcoming face of our clinic.
Position Overview:
The receptionist plays a key role in creating a positive first and last impression for every patient. You will manage front desk operations, provide exceptional customer service, and ensure the clinic runs smoothly day-to-day. We are looking for a people person who is punctual, dependable, and thrives in a fast-paced, team-oriented environment.
Key Responsibilities:
Warmly greet and check in patients, making them feel welcome and cared for
Answer phones, schedule appointments, confirm upcoming visits
Handle patient inquiries with professionalism and empathy
Collect and process payments, handle billing tasks as needed
Maintain an organized and clean front desk and waiting area
Assist with administrative duties such as data entry, and inventory
Communicate effectively with clinicians and team members to ensure smooth patient flow
Uphold patient confidentiality and follow HIPAA guidelines
What We’re Looking For:
A friendly, positive attitude and excellent people skills
Strong communication skills (in person, over the phone, and via email)
Punctuality and reliability — you take ownership of your role
Organized and able to operate effectively during busier hours
Prior experience in a medical, wellness, or customer service setting is a plus
Comfort working with scheduling software or EHR systems (we’ll train you if needed)
Passion for wellness and women’s health is a big bonus!
Why Join Us:
Work in a supportive, purpose-driven clinic making a difference in women’s lives
Become part of a friendly, collaborative team
Enjoy opportunities to grow and learn within the wellness field