Koniag Government Services
Overview
Kadiak, LLC , a Koniag Government Services company, is seeking a Fraud Associate I with a Secret clearance to support
Kadiak
and our government customer in Washington, DC. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Responsibilities
Read rapidly from both paper and a computer terminal
Liaise with other DOS agencies and other USG agencies while performing daily duties
Assist in processing applications referred to the FPM by Passport Specialists and Acceptance Agents
Process initial fraud case paperwork, enter data, perform quality control reviews of data entered
Process fraud case paperwork, including scan fraud cases, enter or update applicant information into National Fraud Database (ECAS), PLOTS, Travel Document Issuance System (TDIS), and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries (SharePoint)
Complete pre-formatted letters (addressing a variety of deficiencies) to Passport applicants whose files have been referred to the FPM office, proofread correspondence, correct and deficiencies
Assist in verifying vital records and other public records
Perform telephone and written inquiries concerning pending applications for FPM and team members
Assist in preparing Passport fraud detection training materials
Retrieve mail, file requests, or other information from other DOS offices
Maintain and monitor fraud files and file logs. Match incoming correspondence from applicants and law enforcement officials with Passport files
Maintain paper and electronic file libraries
Assist in training other Fraud Associate Level I’s and maintain training materials
Assist in process improvement
Requirements
Ability to multi-task while paying attention to detail and accuracy
Ability to quickly assimilate information, analyze facts, and accurately report to management
Possess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficiencies
Good hand-eye coordination
Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening/sending mail, stacking, shredding, packing/moving/stacking boxes, un-stapling, paper-clipping, sorting, filing, and reading
Ability to work in one place and traverse the office on a continuing basis
Ability to provide basic customer service skills
Ability to operate desktop and industrial sized scanners
Secret clearance required.
Education
HS diploma (bachelor’s degree preferred)
Work Experience, Knowledge, Skills & Abilities
Three (3) years of general office experience
Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook
One (1) year experience as a Support Associate Level II (preferred)
Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details Job Family
Proposal Positions
Pay Type
Salary
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Kadiak
and our government customer in Washington, DC. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Responsibilities
Read rapidly from both paper and a computer terminal
Liaise with other DOS agencies and other USG agencies while performing daily duties
Assist in processing applications referred to the FPM by Passport Specialists and Acceptance Agents
Process initial fraud case paperwork, enter data, perform quality control reviews of data entered
Process fraud case paperwork, including scan fraud cases, enter or update applicant information into National Fraud Database (ECAS), PLOTS, Travel Document Issuance System (TDIS), and other databases; determine the appropriate Class category; perform quality control reviews of data entered; and maintain paper and electronic file libraries (SharePoint)
Complete pre-formatted letters (addressing a variety of deficiencies) to Passport applicants whose files have been referred to the FPM office, proofread correspondence, correct and deficiencies
Assist in verifying vital records and other public records
Perform telephone and written inquiries concerning pending applications for FPM and team members
Assist in preparing Passport fraud detection training materials
Retrieve mail, file requests, or other information from other DOS offices
Maintain and monitor fraud files and file logs. Match incoming correspondence from applicants and law enforcement officials with Passport files
Maintain paper and electronic file libraries
Assist in training other Fraud Associate Level I’s and maintain training materials
Assist in process improvement
Requirements
Ability to multi-task while paying attention to detail and accuracy
Ability to quickly assimilate information, analyze facts, and accurately report to management
Possess comprehensive writing skills, ability to proofread correspondence, convey ambiguities, and correct deficiencies
Good hand-eye coordination
Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures
Capable of performing repetitive tasks while maintaining a high level of accuracy, such as: lifting, standing, reaching, twisting, sealing envelopes, opening/sending mail, stacking, shredding, packing/moving/stacking boxes, un-stapling, paper-clipping, sorting, filing, and reading
Ability to work in one place and traverse the office on a continuing basis
Ability to provide basic customer service skills
Ability to operate desktop and industrial sized scanners
Secret clearance required.
Education
HS diploma (bachelor’s degree preferred)
Work Experience, Knowledge, Skills & Abilities
Three (3) years of general office experience
Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook
One (1) year experience as a Support Associate Level II (preferred)
Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details Job Family
Proposal Positions
Pay Type
Salary
#J-18808-Ljbffr