Indiana University
Director of Operations and Enrollment (Enrollment Management Leader)
Indiana University, Indianapolis, Indiana, us, 46262
Director of Operations and Enrollment (Enrollment Management Leader)
Base pay range: $53,185.60/yr - $87,755.20/yr INDIANA UNIVERSITY (IU) GRADUATE SCHOOL The Indiana University Graduate School serves the IU Indianapolis campus community by advocating for all aspects of graduate education. We provide leadership and administrative structure by supporting and promoting the success of students as they journey into and through graduate and professional school at IU Indianapolis, providing all students access to quality educational experiences in an inclusive and supportive environment; and keeping students at the center of everything we do. Responsibilities
Provides the highest level of operational leadership on graduate enrollment management initiatives, policies, and procedures for the Graduate School. Coordinates Graduate School resources and staff to support graduate and professional student education. Responsible for the development and implementation of core operations foundational to graduate and professional programs, and coordinates training across campus focused on enrollment and student degree completion. Ensures Graduate School processes and systems are aligned with Registrar policies and IU Board of Trustees regulations, and comply with campus, federal, and international policies and laws. Serves as a CO-institutional leader and campus representative in the process of sunsetting the current university graduate/professional application portal, WebAdMIT, and implementing the new IU system-wide application and CRM portal, SLATE. Works collaboratively with multiple offices and campuses on these initiatives. Works collaboratively with representatives of academic schools, the Office of the Registrar, the Office of Online Education, and the Office of International Affairs to ensure the development of unique and innovative programs and student cohorts. Provides budgetary recommendations and proposals based on resource needs and ensures cost containment. This includes tracking costs for application portals and consultants, campus graduate recruitment efforts and events, and oversight of the Graduate School budget. Takes lead role in office communication with campus and external constituents, as well as operational oversight regarding the graduate portion of campus and university bulletins. Responsible for recruitment and staffing of the Graduate School in conjunction with the Vice Provost/Dean for Graduate Education. General Responsibilities
Provides highest level of operational leadership and coordination of assigned staff members to define enrollment management methodologies and standards; provides direction and guidance on high priority enrollment management projects/initiatives. Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multiphase enrollment management initiatives. Conducts a variety of personnel actions to include hiring, promotion, performance management, and dismissal. Manages high level assignments and allocation of enrollment management resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale enrollment management projects with a wide audience in support of academic initiatives. Makes budgetary recommendations/proposals based on resource needs and ensures cost containment. Researches and stays up-to-date on new industry enrollment management standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs. Works collaboratively with other enrollment management leaders across departments in recommending standards, best practices, and related policies/procedures. Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to enrollment management. Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. Education and Experience
Required Bachelor's degree in business, public policy, or related field Preferred Master's degree Required 4 years of experience in admissions, enrollment management, higher education student affairs, or related field Required 1 year of management experience in relevant field Skills
Proficient written and verbal communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Excellent organizational skills Excellent collaboration and team building skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Demonstrates excellent judgment and decision-making skills Effective conflict management skills Builds and manages effective teams Commitment to working with people of varied backgrounds Interprets federal, state, and institutional rules and regulations Preferred Knowledge and expertise of complex collegial analysis to create and modify operations and business processes Excellent fiscal management and compliance skills Strong analytical and problem-solving aptitude and skills Ability to incorporate feedback and quality control methods to evaluate and plan management effectiveness Demonstrates successful leadership and collaborative qualities This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Travel to conferences external to Indiana University, as well as travel to other university campuses, may be required. Independence, Indiana This is an in-person position. Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. Job Details
Career Level: Sr. Operational FLSA: Exempt Job Function: Student Services Job Family: Enrollment Mgmt & Retention This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD. Request Support Telephone: 812-856-1234 Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries Higher Education This posting includes multiple related job postings and company references not relevant to the core role. For clarity, only the primary job description above is retained. This refinement preserves the essential responsibilities and qualifications for the Director of Operations and Enrollment (Enrollment Management Leader) at IU Graduate School while removing extraneous boilerplate and nonessential postings. #J-18808-Ljbffr
Base pay range: $53,185.60/yr - $87,755.20/yr INDIANA UNIVERSITY (IU) GRADUATE SCHOOL The Indiana University Graduate School serves the IU Indianapolis campus community by advocating for all aspects of graduate education. We provide leadership and administrative structure by supporting and promoting the success of students as they journey into and through graduate and professional school at IU Indianapolis, providing all students access to quality educational experiences in an inclusive and supportive environment; and keeping students at the center of everything we do. Responsibilities
Provides the highest level of operational leadership on graduate enrollment management initiatives, policies, and procedures for the Graduate School. Coordinates Graduate School resources and staff to support graduate and professional student education. Responsible for the development and implementation of core operations foundational to graduate and professional programs, and coordinates training across campus focused on enrollment and student degree completion. Ensures Graduate School processes and systems are aligned with Registrar policies and IU Board of Trustees regulations, and comply with campus, federal, and international policies and laws. Serves as a CO-institutional leader and campus representative in the process of sunsetting the current university graduate/professional application portal, WebAdMIT, and implementing the new IU system-wide application and CRM portal, SLATE. Works collaboratively with multiple offices and campuses on these initiatives. Works collaboratively with representatives of academic schools, the Office of the Registrar, the Office of Online Education, and the Office of International Affairs to ensure the development of unique and innovative programs and student cohorts. Provides budgetary recommendations and proposals based on resource needs and ensures cost containment. This includes tracking costs for application portals and consultants, campus graduate recruitment efforts and events, and oversight of the Graduate School budget. Takes lead role in office communication with campus and external constituents, as well as operational oversight regarding the graduate portion of campus and university bulletins. Responsible for recruitment and staffing of the Graduate School in conjunction with the Vice Provost/Dean for Graduate Education. General Responsibilities
Provides highest level of operational leadership and coordination of assigned staff members to define enrollment management methodologies and standards; provides direction and guidance on high priority enrollment management projects/initiatives. Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multiphase enrollment management initiatives. Conducts a variety of personnel actions to include hiring, promotion, performance management, and dismissal. Manages high level assignments and allocation of enrollment management resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale enrollment management projects with a wide audience in support of academic initiatives. Makes budgetary recommendations/proposals based on resource needs and ensures cost containment. Researches and stays up-to-date on new industry enrollment management standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs. Works collaboratively with other enrollment management leaders across departments in recommending standards, best practices, and related policies/procedures. Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to enrollment management. Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. Education and Experience
Required Bachelor's degree in business, public policy, or related field Preferred Master's degree Required 4 years of experience in admissions, enrollment management, higher education student affairs, or related field Required 1 year of management experience in relevant field Skills
Proficient written and verbal communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Excellent organizational skills Excellent collaboration and team building skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Demonstrates excellent judgment and decision-making skills Effective conflict management skills Builds and manages effective teams Commitment to working with people of varied backgrounds Interprets federal, state, and institutional rules and regulations Preferred Knowledge and expertise of complex collegial analysis to create and modify operations and business processes Excellent fiscal management and compliance skills Strong analytical and problem-solving aptitude and skills Ability to incorporate feedback and quality control methods to evaluate and plan management effectiveness Demonstrates successful leadership and collaborative qualities This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Travel to conferences external to Indiana University, as well as travel to other university campuses, may be required. Independence, Indiana This is an in-person position. Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. Job Details
Career Level: Sr. Operational FLSA: Exempt Job Function: Student Services Job Family: Enrollment Mgmt & Retention This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD. Request Support Telephone: 812-856-1234 Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries Higher Education This posting includes multiple related job postings and company references not relevant to the core role. For clarity, only the primary job description above is retained. This refinement preserves the essential responsibilities and qualifications for the Director of Operations and Enrollment (Enrollment Management Leader) at IU Graduate School while removing extraneous boilerplate and nonessential postings. #J-18808-Ljbffr