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Technical Architect (Cisco Telephony)
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Jobs via Dice . Innovien Solutions is seeking the following. Apply via Dice today! One of our Top IT Partners & Global Leader in science, technology, and engineering is looking for a Technical Architect with expertise in Cisco Telephony to join their team in Greenbelt, MD (various other locations available!). This resource will support a large new program for NASA. The Voice Services Networking team is preparing for a large transition for approx. 50,000 end users moving from Cisco Telephony to Microsoft Telephony (MS Teams Phone) to provide more efficient solutions including Enhanced 911 compliance for their customers. Must be local to Greenbelt, MD & willing to work onsite 3-4x/week. Apply today to connect with our team for more details! Responsibilities Lead and support the migration of ~50,000 users from Cisco Telephony (CUCM, CME, Jabber, Unity Connection) to Microsoft Teams Phone, ensuring minimal disruption and E911 compliance. Collaborate with customers, supporting technical teams, and cross-functional engineering teams to plan, test, and implement telephony transition strategies. Troubleshoot, monitor, and maintain Cisco telephony systems, including interpreting CUCM logs, call detail records (CDRs), and diagnosing SIP, T1, and PRI issues. Implement and support voice network security solutions to protect enterprise telephony systems from fraud and unauthorized access. Provide ongoing operational support post-migration, including endpoint provisioning, call routing, voicemail integration, and continuous system optimization.
Qualifications
REQUIREMENTS: 10+ years of experience in Cisco telephony, VoIP, and unified communications engineering Jabber, Call Manager (CUCM), Communications Manager (CME), Unity Connection (CUC) Experience supporting migration/transition from Cisco to Microsoft telephony (Microsoft Teams Phone) solutions Expert level knowledge in telephony protocols including SIP, T1, PRI Excellent communication & collaboration skills ability to work with customers directly and engineering teams to support migration planning efforts Must be able to obtain Public Trust Clearance (federal background check w/ fingerprinting) active Public Trust or higher Security clearance preferred
PREFERRED SKILLS: Experience implementing measures to ensure E911 compliance (Enhanced 911 provides emergency services with accurate location details) Hands on SecureLogix experience for Voice Network Security Strong background supporting Government/Federal agencies in compliance-driven environments
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at Jobs via Dice by 2x. Get notified about new Technical Architect jobs in Greenbelt, MD. #J-18808-Ljbffr
Join to apply for the
Technical Architect (Cisco Telephony)
role at
Jobs via Dice . Innovien Solutions is seeking the following. Apply via Dice today! One of our Top IT Partners & Global Leader in science, technology, and engineering is looking for a Technical Architect with expertise in Cisco Telephony to join their team in Greenbelt, MD (various other locations available!). This resource will support a large new program for NASA. The Voice Services Networking team is preparing for a large transition for approx. 50,000 end users moving from Cisco Telephony to Microsoft Telephony (MS Teams Phone) to provide more efficient solutions including Enhanced 911 compliance for their customers. Must be local to Greenbelt, MD & willing to work onsite 3-4x/week. Apply today to connect with our team for more details! Responsibilities Lead and support the migration of ~50,000 users from Cisco Telephony (CUCM, CME, Jabber, Unity Connection) to Microsoft Teams Phone, ensuring minimal disruption and E911 compliance. Collaborate with customers, supporting technical teams, and cross-functional engineering teams to plan, test, and implement telephony transition strategies. Troubleshoot, monitor, and maintain Cisco telephony systems, including interpreting CUCM logs, call detail records (CDRs), and diagnosing SIP, T1, and PRI issues. Implement and support voice network security solutions to protect enterprise telephony systems from fraud and unauthorized access. Provide ongoing operational support post-migration, including endpoint provisioning, call routing, voicemail integration, and continuous system optimization.
Qualifications
REQUIREMENTS: 10+ years of experience in Cisco telephony, VoIP, and unified communications engineering Jabber, Call Manager (CUCM), Communications Manager (CME), Unity Connection (CUC) Experience supporting migration/transition from Cisco to Microsoft telephony (Microsoft Teams Phone) solutions Expert level knowledge in telephony protocols including SIP, T1, PRI Excellent communication & collaboration skills ability to work with customers directly and engineering teams to support migration planning efforts Must be able to obtain Public Trust Clearance (federal background check w/ fingerprinting) active Public Trust or higher Security clearance preferred
PREFERRED SKILLS: Experience implementing measures to ensure E911 compliance (Enhanced 911 provides emergency services with accurate location details) Hands on SecureLogix experience for Voice Network Security Strong background supporting Government/Federal agencies in compliance-driven environments
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at Jobs via Dice by 2x. Get notified about new Technical Architect jobs in Greenbelt, MD. #J-18808-Ljbffr