Krispy Kreme Doughnuts
Overview
Krispy Kreme is seeking a General Manager to lead store operations at our retail location. You will oversee production, sales, and human resources, develop a professional staff, strive for maximum revenue, and ensure customer and employee satisfaction. You will maintain high quality products and understand production processes to support efficient store performance. Responsibilities
You serve as a role model for customer-first behaviors according to company standards. Build a team of customer-focused employees through coaching and performance management. Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction. Maintain store physical property in good working condition. Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. Achieve business plan objectives and profitability according to the store operating plan and financial goals. Demonstrate safety consciousness and promote store safety. Maintain a high level of store sanitation and cleanliness. Understand and implement procedures to maximize efficiencies and control variances in daily production and overall store performance. Understand the production process and maintain a schedule that guarantees high quality and output while implementing store quality control procedures. Coordinate production schedules to meet customer demands and minimize labor hours. Interface with corporate office personnel in a timely manner as needed. Qualifications
4+ years’ experience in QSR or retail environment in a management capacity required. Must be at least 21 years of age. High school or GED required. Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal. Commitment to nurturing an equitable, unbiased culture where employees are empowered to showcase their originality. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. Physical Demands and Working Conditions
The physical demands and work environment are those that must be met to perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions; fluctuating temperatures and noise levels. Exposure to known allergens including nuts. Adherence to dress code applicable to the role; noise of a production and processing area. The statements described here are intended to describe the general nature of work performed; the official job description will be provided during the application/interview process. Benefits
Weekly pay Career opportunities — we are growing Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Learn more at www.kkbenefits.com Why Krispy Kreme?
Loving People: Our leadership mix defines how we work and give back to communities. Belonging: We strive for an inclusive culture where each person’s authentic self is welcomed and valued. Loving Communities: We aim to inspire joy in our communities through Acts of Joy and fundraising initiatives. Loving Planet: We are reducing greenhouse gas emissions and food waste through various programs. Krispy Kreme is an Equal Opportunity Employer. We value the diversity of our employees and are committed to creating an inclusive environment for all. About Krispy Kreme: Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries with a network of fresh doughnut shops and delivery channels. Our purpose is to touch and brighten lives through the joy of Krispy Kreme. Learn more at KrispyKreme.com and follow our social channels for updates.
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Krispy Kreme is seeking a General Manager to lead store operations at our retail location. You will oversee production, sales, and human resources, develop a professional staff, strive for maximum revenue, and ensure customer and employee satisfaction. You will maintain high quality products and understand production processes to support efficient store performance. Responsibilities
You serve as a role model for customer-first behaviors according to company standards. Build a team of customer-focused employees through coaching and performance management. Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction. Maintain store physical property in good working condition. Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. Achieve business plan objectives and profitability according to the store operating plan and financial goals. Demonstrate safety consciousness and promote store safety. Maintain a high level of store sanitation and cleanliness. Understand and implement procedures to maximize efficiencies and control variances in daily production and overall store performance. Understand the production process and maintain a schedule that guarantees high quality and output while implementing store quality control procedures. Coordinate production schedules to meet customer demands and minimize labor hours. Interface with corporate office personnel in a timely manner as needed. Qualifications
4+ years’ experience in QSR or retail environment in a management capacity required. Must be at least 21 years of age. High school or GED required. Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal. Commitment to nurturing an equitable, unbiased culture where employees are empowered to showcase their originality. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. Physical Demands and Working Conditions
The physical demands and work environment are those that must be met to perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions; fluctuating temperatures and noise levels. Exposure to known allergens including nuts. Adherence to dress code applicable to the role; noise of a production and processing area. The statements described here are intended to describe the general nature of work performed; the official job description will be provided during the application/interview process. Benefits
Weekly pay Career opportunities — we are growing Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Learn more at www.kkbenefits.com Why Krispy Kreme?
Loving People: Our leadership mix defines how we work and give back to communities. Belonging: We strive for an inclusive culture where each person’s authentic self is welcomed and valued. Loving Communities: We aim to inspire joy in our communities through Acts of Joy and fundraising initiatives. Loving Planet: We are reducing greenhouse gas emissions and food waste through various programs. Krispy Kreme is an Equal Opportunity Employer. We value the diversity of our employees and are committed to creating an inclusive environment for all. About Krispy Kreme: Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries with a network of fresh doughnut shops and delivery channels. Our purpose is to touch and brighten lives through the joy of Krispy Kreme. Learn more at KrispyKreme.com and follow our social channels for updates.
#J-18808-Ljbffr