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Parking Operations Supervisor - Stanford University

Another Source, Palo Alto, California, United States, 94306

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Overview

Parking Operations Supervisor - Stanford University. Onsite in Palo Alto, CA. This role oversees parking operations across 18,000+ spaces, event parking, enforcement, and utilization analytics while leading a small, dedicated team of two. If you are a collaborative, detail-oriented leader who thrives in a fast-paced environment and enjoys building strong relationships across campus, this role offers the chance to develop your career while contributing to a growing department. You will drive operational improvements, enhance the customer experience, and support Stanford's innovative parking initiatives. Be part of a world-class university where you can shape the future of parking operations.

Description: What you\'ll be doing

Stanford University, via Another Source\'s client, is recruiting a

Parking Operations Supervisor

to join their onsite team in Palo Alto, California. The role focuses on maintaining over 18,000 parking spaces across campus, managing event parking, enforcement, and utilization analytics, and leading a small team of two. Stanford\'s Land, Buildings & Real Estate department emphasizes delivering a world-class parking experience in collaboration with campus partners. What you will do : The

Parking Operations Supervisor

plays a key leadership role in planning, administering, and overseeing Stanford\'s parking programs. This role focuses on optimizing parking operations, ensuring exceptional customer service, and supporting the department\'s strategic objectives. You\'ll lead a dedicated team of two while coordinating across campus partners to deliver a world-class parking experience for the Stanford community.

Key Areas of Oversight

Event and reserved parking coordination

Parking enforcement operations using LPR technology

Signage inventory management and renewal

Parking utilization data collection and analysis

Customer experience enhancement and operational problem-solving

How you will spend your time

Lead and manage event parking operations while supporting enforcement, asset audits, signage updates, and parking data collection

Oversee parking utilization analytics to inform data-driven decisions balancing parking supply and demand

Monitor citation trends, prepare reports, and provide recommendations for training, signage improvements, and policy updates

Recruit, train, evaluate, and develop team members; conduct performance reviews and coach for professional growth

Manage scheduling, assignments, and workflows to ensure operational efficiency and policy compliance

Partner closely with university stakeholders to address operational issues, propose solutions, and improve processes

Supervise third-party vendors and manage contracts to maintain high service standards

Prepare monthly reports and lead process improvement initiatives to streamline operations

Minimum Qualifications

Bachelor\'s degree and 3+ years of relevant experience, or an equivalent combination of education and experience

4+ years of experience in parking operations, enforcement, or similar regulatory environments

Proven project management capabilities; previous project management experience strongly preferred

Strong budget forecasting and resource management skills

Exceptional communication, collaboration, and customer service abilities

Valid California Class C Driver\'s License required

Preferred: Coursework in business administration, public administration, law enforcement, or related fields

What\u2019s in it for you

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

$6,000+ in tuition and training assistance annually

Up to 50% of Stanford\'s annual tuition cost applied to your child\'s undergraduate tuition

A caring culture. We provide superb retirement plans, generous time-off, and family care resources.

A healthier you. Access to health and fitness facilities and comprehensive health benefits.

Discovery and fun. Access historic sculptures, trails, and museums.

Enviable resources. Free commuter programs, ridesharing incentives, discounts, and more!

18+ PTO/Vacation days per year

Up to 5% of base pay contributed automatically to a 403(b) with a generous match; 100% of the retirement account is fully vested immediately

Equal Employment Opportunity Stanford is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Another Source works with their clients on a retained project basis. We are committed to building inclusive candidate pools and encourage veterans, women, people of color, LGBTQIA+, and people with disabilities to apply. Please review qualifications and apply if you feel you meet the requirements.

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