ICONMA
Our Client, an EV Manufacturing company, is looking for a Lead Benefits for their Palo Alto, CA/Hybrid location.
Responsibilities
Lead benefits orientation during new hire onboarding sessions; present benefit offerings in a clear and engaging manner.
Guide new hires through benefits enrollment and educate employees on their options in Workday.
Employee & Benefits Support: Serve as the first point of contact for employee inquiries related to medical, dental, vision, life, time off, disability, and wellness programs.
Proactively identify trends in employee questions and propose content or process improvements.
Benefits Administration (Workday): Manage daily benefit events in Workday including new enrollments, life changes, terminations, and dependents updates.
Ensure accurate and timely processing of benefits data across Workday, payroll, and external carrier systems.
Auditing, Billing, and Vendor Support: Perform routine audits to ensure eligibility, payroll deductions, and vendor records align.
Process and reconcile monthly benefits invoices; investigate and resolve discrepancies with vendors.
Leave of Absence & Disability Programs: Manage the end-to-end employee leave experience (FMLA, disability, parental, personal leaves).
Act as the liaison between employees, managers, and third-party administrators to ensure a smooth transition through leave and return-to-work processes.
Projects & Program Development: Support key benefits initiatives such as open enrollment, wellness campaigns, and benefits communications.
Collaborate with cross-functional teams to develop innovative, employee-centric benefits solutions that align with the needs of a fast-paced engineering workforce.
Requirements
5+ years of Human Resources in a high-tech or engineering-focused organization with at least 2 years hands-on experience in benefits administration.
Strong working knowledge of Workday Benefits and Payroll.
Advanced proficiency in GSuite - VLOOKUPs, pivot tables, auditing spreadsheets and professional presentation development.
Excellent verbal and written communication skills—ability to simplify complex information and present with clarity.
Demonstrated experience supporting technical or engineering teams and understanding of their unique workplace needs.
Proven ability to manage sensitive information with discretion and maintain a high level of professionalism.
Creative and solution-oriented mindset—you’re someone who challenges the status quo and brings fresh ideas to enhance employee experiences.
Deep interest in and passion for benefits design, wellness, and employee well-being.
Experience working in a startup with rapidly evolving processes.
Familiarity with benefits compliance (ACA, COBRA, ERISA, FMLA).
Experience supporting vendor relationships and open enrollment processes.
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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Responsibilities
Lead benefits orientation during new hire onboarding sessions; present benefit offerings in a clear and engaging manner.
Guide new hires through benefits enrollment and educate employees on their options in Workday.
Employee & Benefits Support: Serve as the first point of contact for employee inquiries related to medical, dental, vision, life, time off, disability, and wellness programs.
Proactively identify trends in employee questions and propose content or process improvements.
Benefits Administration (Workday): Manage daily benefit events in Workday including new enrollments, life changes, terminations, and dependents updates.
Ensure accurate and timely processing of benefits data across Workday, payroll, and external carrier systems.
Auditing, Billing, and Vendor Support: Perform routine audits to ensure eligibility, payroll deductions, and vendor records align.
Process and reconcile monthly benefits invoices; investigate and resolve discrepancies with vendors.
Leave of Absence & Disability Programs: Manage the end-to-end employee leave experience (FMLA, disability, parental, personal leaves).
Act as the liaison between employees, managers, and third-party administrators to ensure a smooth transition through leave and return-to-work processes.
Projects & Program Development: Support key benefits initiatives such as open enrollment, wellness campaigns, and benefits communications.
Collaborate with cross-functional teams to develop innovative, employee-centric benefits solutions that align with the needs of a fast-paced engineering workforce.
Requirements
5+ years of Human Resources in a high-tech or engineering-focused organization with at least 2 years hands-on experience in benefits administration.
Strong working knowledge of Workday Benefits and Payroll.
Advanced proficiency in GSuite - VLOOKUPs, pivot tables, auditing spreadsheets and professional presentation development.
Excellent verbal and written communication skills—ability to simplify complex information and present with clarity.
Demonstrated experience supporting technical or engineering teams and understanding of their unique workplace needs.
Proven ability to manage sensitive information with discretion and maintain a high level of professionalism.
Creative and solution-oriented mindset—you’re someone who challenges the status quo and brings fresh ideas to enhance employee experiences.
Deep interest in and passion for benefits design, wellness, and employee well-being.
Experience working in a startup with rapidly evolving processes.
Familiarity with benefits compliance (ACA, COBRA, ERISA, FMLA).
Experience supporting vendor relationships and open enrollment processes.
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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