Group Product Manager - SaaS and Monetization

We are looking for a seasoned Group Product Manager - Wallet, Billing, and Monetisation to lead strategy and execution across our core monetisation and billing infrastructure. You'll manage a team of PMs and own systems critical to HighLevel's revenue engine, including wallet balances, prepaid/postpaid flows, SaaS feature activation, and billing APIs. Responsibilities: Define and drive the product strategy for wallet, billing systems, and SaaS monetisation. Lead a team of PMs responsible for execution across wallet, billing, and admin monetisation UX. Collaborate with engineering, design, GTM, support, and legal to ship compliant, scalable systems. Partner with GTM and finance teams to align monetisation levers with revenue goals. Ensure the scalability and extensibility of the platform to support internationalisation and advanced billing use cases. Enable instrumentation and dashboards to monitor adoption, usage, and revenue impact. Drive cross-functional alignment, build shared vision and clarity across stakeholders. Requirements: Have 7+ years of product management experience, including 3+ years leading PMs. Have built or scaled billing/wallet platforms or payment integrations. Understand prepaid/postpaid billing, wallet ledgers, and monetisation best practices. Are confident in owning monetisation for a high-scale SaaS or PLG product. Love solving user pain with systems-level thinking and scalable solutions. Are a strong communicator who inspires clarity and alignment across teams. What You Bring: Strategic Thinking: You know how to drive roadmap decisions that align user value with business growth. Leadership and Collaboration: You bring clarity, alignment, and energy while leading teams and cross-functional stakeholders. User-Centric Mindset: You empathise with agency admins and want to make their monetisation workflows seamless. Analytical Rigour: You use metrics and experimentation to guide decisions and iterate quickly. Bias for Action: You operate with urgency, adapt rapidly, and navigate ambiguity with confidence. Communication Excellence: You simplify complexity and speak clearly to both technical and non-technical audiences. Bonus Points: Experience with platforms like Stripe, Chargebee, Recurly, or other billing APIs. Background in PLG SaaS or white-labeled platforms. Exposure to international wallets, tax engines, or FX handling. Experience launching revenue expansion features (e. g., usage-based pricing, bundles).

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