Southeast QSR, LLC is hiring: Human Resources Generalist in Augusta

Overview

Company: Southeast QSR, LLC

Southeast QSR, LLC is one of the largest Taco Bell franchisees and the top-performing large franchise organization within Taco Bell, thanks to its investment in its people. Southeast QSR, LLC is a hard-charging and innovative organization with unmatched compensation, culture, and professional development and training. We are seeking highly talented HR professionals who want to contribute to a culture of action and execution.

Position: Full-Time, Reports to the Manager of Human Resources

Responsibilities

• Manage leave of absence programs, including FMLA, ADA, and other state/federal leave requirements, ensuring compliance and effective communication with employees and managers
• Oversee unemployment claims management, including documentation and response preparation
• Maintain accurate and up-to-date employee records and HR files
• Serve as the point of contact for employee relations matters, conducting thorough and objective investigations into complaints, gathering evidence, interviewing relevant parties, documenting findings, and providing guidance on corrective actions
• Facilitate discussions and mediate conflicts between employees, aiming to find mutually agreeable resolutions
• Assist with HR reporting and analytics to identify trends and recommend proactive solutions
• Provide training to employees and managers on complaint procedures, conflict resolution, and promoting a respectful work environment
• Contribute to ongoing improvements by streamlining HR processes and enhancing overall efficiency across functions
• Provide day-to-day HR support and guidance to employees and managers

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
• 5 years of experience, with at least 2 years of employee relations experience preferred
• High attention to detail
• Exceptional organizational, planning, and time-management skills
• Sense of urgency and the ability to adapt to changing situations
• Excellent communication skills in both one-on-one and group settings
• Bilingual (Spanish) preferred but not required

Location

Augusta, GA

Compensation

• $80,000 - $90,000 plus Potential Annual Bonus up to 20% of Salary
• Health/Dental/Vision/Life Insurance