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CompuCom

Level 3 Strategic Technician

CompuCom, Hillsboro, Oregon, United States, 97104

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At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/)

,

you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

We are currently seeking a talented

Level 3 Strategic Technician

to join our client’s team

onsite

in Hillsboro, OR.

Duties and Responsibilities

:

Installing and configuring OS on client systems

Migrating client data to new systems

Picking up surplus equipment from users

Preparing old equipment for re-dispositioning and e-waste handling

Processing and testing failed systems returned from clients

Ensuring all client inventory assets are stored and distributed in a clean and professional manner

May be required to perform client or interdepartmental deliveries

Daily and quarterly preventative maintenance checks in the conference room environment

Daily updates in the database of record, both online and offline

Monitoring of online queues to assist customers with break / fix and meeting support requests

Assisting with large deployment or renovation projects

Server landing / decommission

Landing preparation

Rail / hardware installation

Cabling

Remote management setup

Prep for shipping if needed

Designate parts identified for waterfall usage

Proper hard drive handling and disposal

Unboxing / boxing of servers, ISM paperwork for shipments

Provide escort service for vendors / techs

Maintain ISMP ticketing system

RFID application / scanning, inventory labeling

Help transport hardware from lab to lab

Help deploy new tool PC's

Help disposition old hardware

Help audit machine hostnames, serial numbers, network to drop information

Help update asset records, fix, and maintain inventory

Help clean up old lab and storage spaces

Help sort re-use parts for stock

Help monitor the queue for the "Acronis backup failure tickets” and re-run the manual backups and apply standard fix if they continue to fail

Putting OS on non-IT supported systems

Break / fix support of software / hardware issues

Managing and updating ISMP

Skills and Qualifications

:

Minimum 3+ years of technical experience desired

Must be able to work independently

Must be flexible

Must be able to lift 35 lbs. solo

May be required to walk / sit / stand / crawl / kneel for extended periods

Must have excellent customer service skills and excellent written / verbal communication skills

Requires knowledge of Microsoft Office Suite (Outlook, Excel, and Word primarily), Windows 8 and Windows 10

Technical certifications a plus

Wage Range

:

The rate for this position is between

$17.44 - $27.39 per hour.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

www.compucom.com

.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.