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Piping Technology & Products

Desktop Support Technician (On-Site)

Piping Technology & Products, Houston, Texas, United States, 77246

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Position Title:

Desktop Support Technician (On-Site)

Location:

3701 Holmes Road, Houston, TX 77051

Department:

IT

Reports To:

IT Manager

Job Summary:

Piping Technology & Products, Inc. seeks a motivated and reliable individual to join our IT team as an

Desktop Support Technician.

This position is 100% on-site from 8AM - 5PM Monday - Friday & Saturdays from 8AM - 12PM at 3701 Holmes Road, Houston, TX 77051. Candidates should ensure they are within a commutable distance to our facility before applying. This is an ideal opportunity for an eager candidate to start a career in IT. We need a quick learner who is passionate about helping others with technology. Must possess a strong will to learn and work on-site with our team.

Key Responsibilities: •Provide technical support for desktops, laptops,

printers , and mobile devices

• Troubleshoot hardware and software issues for end users, including

printer connectivity, driver issues, and print queue errors •Set up and configure new user workstations •Install and update software applications and operating systems •Support and maintain

network and local printers , including

replacing printer toners as needed

and performing basic maintenance •Maintain accurate records of support requests and resolutions •Assist with basic network and connectivity issues •Support the team with inventory management and IT asset tracking •Maintain a clean, organized, and secure workstation environment

Requirements •High school diploma or equivalent •Strong interest in computers, technology, and problem-solving •Willingness to learn new tools, systems, and processes •Excellent communication and customer service skills •Ability to work

on-site

in

Houston, TX 77051 , Monday through Friday and

half-day Saturdays •Basic familiarity with Windows OS and Microsoft Office applications • Basic knowledge of printer setup, maintenance, and troubleshooting •Physically able to lift and move equipment (up to ~40 lbs)

Preferred But Not Required: •Experience with help desk software or ticketing systems •Basic understanding of networking concepts (IP, LAN/WAN, Wi-Fi) •Familiarity with common printer brands (HP, Brother, Canon, etc.) • CompTIA A+ Certification

Benefits

Why Join Us?

We offer a dynamic work environment, competitive compensation, and opportunities for professional growth. We encourage you to apply if you thrive in a fast-paced environment where you can learn and grow.