LAZ parking
Hospitality Director of Parking Operations - Austin, TX
LAZ parking, Austin, Texas, us, 78716
Hospitality Director of Parking Operations - Austin, TX
Join to apply for the
Hospitality Director of Parking Operations - Austin, TX
role at
LAZ Parking Hospitality Director of Parking Operations - Austin, TX
1 day ago Be among the first 25 applicants Join to apply for the
Hospitality Director of Parking Operations - Austin, TX
role at
LAZ Parking This range is provided by LAZ Parking. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $105,000.00/yr LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion. Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, were experts!
The
LAZ Hospitality
silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.
Base Pay: $100k - 105k
Bonus Potential: Up to 15%
The Spirit Of The Position
The
Director of Operations, Hospitality
supports the General Manager with a complete oversight for financial, operational, safety and service success at all hotels within the market. The DOO is directly responsible for all operational aspects in the city/market with oversight from the General Manager.
Principal Job Duties
Responsible for the financial, operational, safety and service success at all hotels within the market. Managing, planning, scheduling, training, and directing the activities of all hospitality management. Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients. Additional duties as assigned.
People
Ensure daily stand up meetings and resume meetings scheduled by client are attended by either Area Managers, Hospitality Managers or Assistant Hospitality Managers. Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift through Hospitality Managers, Assistant Hospitality Managers, Supervisors, or Shift Leads. Assist with the management and development of the Hotel teams to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parkings culture as a guideline. Identify high potential employees to support the organizations continued growth, both within your region and outside. Actively participate in the recruiting and onboarding process all Hospitality accounts. Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees. Process and resolve any and all safety concerns within Hospitality accounts, using the National Safety & Training Manager, Hospitality as a resource where needed. Managing, planning, scheduling, training, and directing the activities of the Hospitality Silo within the market.
Product
Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics. Responsible for cultivating client relationships and business retention. Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s). Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients. Responsible for planning and executing plan for the opening of all new hospitality locations within the market. Participate in any and all proposals, underwriting, and presentations for hospitality related business development within the market. Prepare, review, and submit parking agreements within the market to the General Manager for completion.
Profit
Responsible for ensuring claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting are occurring consistently within the market. Responsible for overall financial success including audit compliance and ensuring Hospitality accounts follow audit protocol. Responsible for ensuring payroll processing is completed successfully at all hospitality accounts; Including sign off on hours in timely manner; collaboration with the local payroll department to ensure pay data is completed properly; and working with Human Resources Business Partner to ensure proper wage and hour compliance. Responsible for ensuring LHIST data is entered daily and accurately within the silo. Responsible for financial management of all hospitality locations and ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses. Daily, Weekly, Monthly, and Annual financial and operational reports as required. Preparation and completion of budgets/monthly reviews of profit/loss for their assigned portfolio. Monitor, review, and analyze the market rate structures.
Education
Bachelor's Degree or equivalent work experience required.
Experience
5+ years Management experience. Must have experience managing P&Ls. Must be willing to travel to different hospitality locations on a daily/weekly basis as needed to support operations. Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred. Experience managing multi-site facilities is required. Valid drivers license required. Previous experience working in fast-paced environment with high customer expectations. Ability to cultivate the client-LAZ relationship. Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills
Ability to communicate professionally and effectively. Ability to speak, read, and comprehends the English language. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent teambuilding and interpersonal skills.
Physical Demands
Willingness to work in the elements heat, wind, snow, rain, etc. Ability to lift, push and pull at least 50 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status:
Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Seniority level
Seniority level
Director Employment type
Employment type
Contract Job function
Job function
Management and Manufacturing Referrals increase your chances of interviewing at LAZ Parking by 2x Sign in to set job alerts for Director of Hospitality roles.
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Join to apply for the
Hospitality Director of Parking Operations - Austin, TX
role at
LAZ Parking Hospitality Director of Parking Operations - Austin, TX
1 day ago Be among the first 25 applicants Join to apply for the
Hospitality Director of Parking Operations - Austin, TX
role at
LAZ Parking This range is provided by LAZ Parking. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $105,000.00/yr LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, parking is our industry, but people are our passion. Our mission is to create opportunities for our employees and value for our clients. When it comes to parking, were experts!
The
LAZ Hospitality
silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.
Base Pay: $100k - 105k
Bonus Potential: Up to 15%
The Spirit Of The Position
The
Director of Operations, Hospitality
supports the General Manager with a complete oversight for financial, operational, safety and service success at all hotels within the market. The DOO is directly responsible for all operational aspects in the city/market with oversight from the General Manager.
Principal Job Duties
Responsible for the financial, operational, safety and service success at all hotels within the market. Managing, planning, scheduling, training, and directing the activities of all hospitality management. Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients. Additional duties as assigned.
People
Ensure daily stand up meetings and resume meetings scheduled by client are attended by either Area Managers, Hospitality Managers or Assistant Hospitality Managers. Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift through Hospitality Managers, Assistant Hospitality Managers, Supervisors, or Shift Leads. Assist with the management and development of the Hotel teams to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parkings culture as a guideline. Identify high potential employees to support the organizations continued growth, both within your region and outside. Actively participate in the recruiting and onboarding process all Hospitality accounts. Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees. Process and resolve any and all safety concerns within Hospitality accounts, using the National Safety & Training Manager, Hospitality as a resource where needed. Managing, planning, scheduling, training, and directing the activities of the Hospitality Silo within the market.
Product
Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics. Responsible for cultivating client relationships and business retention. Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s). Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients. Responsible for planning and executing plan for the opening of all new hospitality locations within the market. Participate in any and all proposals, underwriting, and presentations for hospitality related business development within the market. Prepare, review, and submit parking agreements within the market to the General Manager for completion.
Profit
Responsible for ensuring claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting are occurring consistently within the market. Responsible for overall financial success including audit compliance and ensuring Hospitality accounts follow audit protocol. Responsible for ensuring payroll processing is completed successfully at all hospitality accounts; Including sign off on hours in timely manner; collaboration with the local payroll department to ensure pay data is completed properly; and working with Human Resources Business Partner to ensure proper wage and hour compliance. Responsible for ensuring LHIST data is entered daily and accurately within the silo. Responsible for financial management of all hospitality locations and ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses. Daily, Weekly, Monthly, and Annual financial and operational reports as required. Preparation and completion of budgets/monthly reviews of profit/loss for their assigned portfolio. Monitor, review, and analyze the market rate structures.
Education
Bachelor's Degree or equivalent work experience required.
Experience
5+ years Management experience. Must have experience managing P&Ls. Must be willing to travel to different hospitality locations on a daily/weekly basis as needed to support operations. Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred. Experience managing multi-site facilities is required. Valid drivers license required. Previous experience working in fast-paced environment with high customer expectations. Ability to cultivate the client-LAZ relationship. Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills
Ability to communicate professionally and effectively. Ability to speak, read, and comprehends the English language. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent teambuilding and interpersonal skills.
Physical Demands
Willingness to work in the elements heat, wind, snow, rain, etc. Ability to lift, push and pull at least 50 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status:
Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Seniority level
Seniority level
Director Employment type
Employment type
Contract Job function
Job function
Management and Manufacturing Referrals increase your chances of interviewing at LAZ Parking by 2x Sign in to set job alerts for Director of Hospitality roles.
Dripping Springs, TX $120,000.00-$160,000.00 4 days ago Dripping Springs, TX $85,000.00-$90,000.00 3 weeks ago Senior Director of Piatti Brand Operations - Mill Valley, CA
Austin, Texas Metropolitan Area 16 hours ago Austin, TX $150,000.00-$175,000.00 2 weeks ago Director, Health Engagement & Operations Excellence
Austin, TX $142,211.00-$184,690.00 3 days ago TX Field Director of Operations North Texas
Austin, TX $7,015.16-$11,864.50 3 days ago Austin, Texas Metropolitan Area $100,000.00-$150,000.00 5 days ago Director of Operations/ Austin So So Spiffy Design
Austin, TX $110,000.00-$125,000.00 3 weeks ago Director, Operations, Google Enterprise Network, Google Cloud
Austin, TX $262,000.00-$369,000.00 1 week ago Veterinary Client Experience Manager, AVES
Dripping Springs, TX $100,000.00-$110,000.00 2 months ago Datacenter Construction Operations Director
Austin, TX $134,730.00-$227,525.00 2 months ago Leander, TX $65,000.00-$70,000.00 2 weeks ago Leander, TX $60,000.00-$65,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr