Collabera
Description Home Search Jobs Job Description Monitoring TechnicianContract: Evansville, Indiana, USSalary Range: 30.00 - 37.00 | Per HourJob Code: 364855End Date: 2025-10-05 Days Left: 28 days, 3 hours leftApplyTitle: L1 Monitoring Support AnalystDuration: 6 months + Possible extensionLocation: Evansville, INMust Haves: Soft Skills: Exceptional customer service skills Excellent communication & Collaboration Ability to multitask Strong analytical / problem solving skills Someone who can work individually as well as part of a high-volume team Technical Skills: 2-3 years' experience in a technical support, IT monitoring or system operations role demonstrating observability principles and best practices Specific experience in ServiceNow, Jira, Confluence (or other documentation platforms) Experience with monitoring tools and systems used to track and report system health / performance Tools: Big Panda, Grafana, OpsRamp, Elastic, AppDynamics Etc.) Fundamental understanding of networking concepts (TCP /IP, DNS, HTTP etc.)and IT infrastructure (servers / databases / cloud services (AZURE & AWS) Familiarity with monitoring tasks and tools in relation to Azure or AWS Tasks: resource validation / virtual machines / storage and services within these platforms Tools: (e.g., AWS CloudWatch, Azure Monitor). IT Certifications - CompTIA A+, Network+, or AWS Certified Cloud Practitioner Certified: Azure Fundamentals, or similar certifications are a plus Salary and Compensation:The hourly rate for this position is between $35 - $37 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.Benefits:The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).Job Requirement Grafana Big Panda Monitor Reach Out to a Recruiter Recruiter Email PhoneShivani Bhatt shivani.sbhatt@collabera.com Apply Now