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Bowman Williams

IT Support Specialist Tier 1.5 (MSP)

Bowman Williams, Des Plaines, Illinois, us, 60019

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Overview This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $50,000.00/yr - $60,000.00/yr

We are a FUN Chicago based IT company that offers IT services and support for small to large size businesses. Our primary focus is providing innovative technology solutions and IT services to our clients. We are looking for a motivated IT Helpdesk Technician Tier 1.5 to join our team!

Responsibilities

The hired IT Helpdesk Technician Tier 1.5 will be interacting with customers and end-users.

Troubleshooting issues on systems.

Backend system administration.

Providing general technical support remotely.

Qualifications

Computer Hardware; Software Troubleshooting

Strong background with Windows 10

Networking/troubleshooting knowledge

Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365

1+ years of experience working for a Managed Service Provider Required

MCSA, MCSE, or CCNA preferred

Benefits

Salary $50,000-$60,000

Monthly Team Lunches

Hybrid work environment

An open work environment where your ideas matter

Quarterly team building events

Full employer-paid healthcare

401k + company match

Certification reimbursement and paid training

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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