Pandora A/S
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As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.
About the Team:
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates. *Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application. Our Store Managers shine when they: Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building genuine connections with our fans. Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success. Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty. Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals. Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations. Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Craft your career with us if you have: You can demonstrate you’re a results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You have developed a sense of care in your communication skills, both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all organizational levels. Your business acumen is sharper than a diamond, coupled with analytical thinking that can show and deliver positive results. You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility are also key. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. You are at least 18 years old and can provide proof of identity and eligibility to work. Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is part of the excitement. This may involve standing for extended periods, lifting 50+ pounds, and arriving to work on time. We Dare! We offer a robust compensation package including base salary + bonuses, and a 401K plan to help secure your financial future. We Care! Pandora offers extensive benefits including medical, dental, vision, short/long-term disability, basic life and AD&D, anniversary gift cards, and product discounts! We Dream! Pandora fosters growth and offers opportunities with learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. We Deliver! PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays. Salary range: $49,000 - $57,000, commensurate with experience. About Pandora: Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewellery. Pandora jewellery is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. It is listed on the Nasdaq Copenhagen stock exchange with revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are transparent and fair, designed to eliminate biases and ensure equal opportunity. Applicants are encouraged to refrain from including identity-related elements such as photos, marital status, or age in their applications. About Pandora NAM: The Pandora North America team in the USA & Canada includes over 115 employees in New York & Baltimore offices, more than 80 in Columbia logistics center, 100 in field positions, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, over 300 of which are owned and operated by Pandora.
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The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates. *Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application. Our Store Managers shine when they: Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building genuine connections with our fans. Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success. Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty. Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals. Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations. Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Craft your career with us if you have: You can demonstrate you’re a results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You have developed a sense of care in your communication skills, both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all organizational levels. Your business acumen is sharper than a diamond, coupled with analytical thinking that can show and deliver positive results. You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility are also key. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. You are at least 18 years old and can provide proof of identity and eligibility to work. Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is part of the excitement. This may involve standing for extended periods, lifting 50+ pounds, and arriving to work on time. We Dare! We offer a robust compensation package including base salary + bonuses, and a 401K plan to help secure your financial future. We Care! Pandora offers extensive benefits including medical, dental, vision, short/long-term disability, basic life and AD&D, anniversary gift cards, and product discounts! We Dream! Pandora fosters growth and offers opportunities with learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. We Deliver! PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays. Salary range: $49,000 - $57,000, commensurate with experience. About Pandora: Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewellery. Pandora jewellery is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. It is listed on the Nasdaq Copenhagen stock exchange with revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are transparent and fair, designed to eliminate biases and ensure equal opportunity. Applicants are encouraged to refrain from including identity-related elements such as photos, marital status, or age in their applications. About Pandora NAM: The Pandora North America team in the USA & Canada includes over 115 employees in New York & Baltimore offices, more than 80 in Columbia logistics center, 100 in field positions, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, over 300 of which are owned and operated by Pandora.
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