Store Manager- Holyoke Mall at Ingleside

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career. About the Team: The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates. *Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application. Our Store Managers shine when they: Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building genuine connections with our fans. Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success. Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty. Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals. Build loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring including Assistant Store Managers, Sales Associates, and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations. Utilize your expertise across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Craft your career with us if you have: You demonstrate results-oriented leadership with at least 3-5 years of experience as a Store Manager in a high-performance selling environment. You have developed a sense of care in your communication skills, both written and verbal. You know how to charm and captivate an audience, connecting with people at all organizational levels. Your business acumen is sharp, coupled with analytical thinking that can show and deliver positive results. You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility. You have knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. You are at least 18 years or older and can provide proof of identity and eligibility to work. You embrace adventure! A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time. Our Benefits include: Robust compensation package including base salary + bonuses, a 401K plan for your financial future. Extensive benefits such as Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts. Growth and development opportunities through learning programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays. About Pandora: Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery crafted from high-quality materials. Each piece is created to inspire self-expression and share stories and passions through meaningful jewellery. Pandora operates in over 100 countries with more than 6,800 points of sale, including 2,700+ concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures are transparent and designed to ensure fair opportunities for all candidates, encouraging applicants to refrain from including identity-related elements such as photos, marital status, and age. About Pandora NAM: The Pandora North America team includes over 115 employees in offices in New York & Baltimore, 80+ in our Logistics Center in Maryland, 100+ in field positions, and 3,900+ in owned and operated stores. The U.S. is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, over 300 of which are owned and operated by Pandora.

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