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Pandora

Store Manager- Jackson Heights

Pandora, New York, New York, us, 10261

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Overview

As the largest jewellery brand in the world, Pandora brings a voice to millions of loves every day. Our products empower people to express themselves, and we are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, we can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career. About the Team

The Store Manager will be the ultimate Pandora Fan. You will immerse yourself in our brand, culture, and product, delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engaging with customers and working with your team to drive sales. You will coach and manage a team of Assistant Store Manager, Sales Leads, and Sales Associates. Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application. Responsibilities

Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors. Dare to exceed individual and store sales goals by building a genuine connection with our fans. Embrace opportunities to exceed commercial targets and KPIs, setting new records and achieving remarkable success. Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty. Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving KPI goals. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and attract top talent for Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations. Utilize your strengths across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. All other duties as assigned. Qualifications

You are a results-oriented leader with at least 3–5 years of experience as a Store Manager in a high-performance selling environment. You have developed a sense of care in your written and verbal communication skills. You know how to charm and connect with people at all levels of the organization. Your business acumen is sharp, with analytical thinking that delivers positive results. You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility. Knowledge of general computer software (Microsoft Office 365 Suite) and retail POS systems. You are at least 18 years old and can provide proof of identity and eligibility to work. Willing to work a flexible schedule that includes nights, weekends, and holidays. This may involve standing for extended periods, lifting 50+ pounds, and timely arrival to work. Benefits

We Dare! A robust compensation package including base + bonuses, and a 401K plan to help secure your financial future. We Care! Pandora offers extensive benefits including medical, dental, vision, disability coverage, basic life and AD&D, anniversary gifts, and product discounts. We Dream! Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. We Deliver! PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays. Salary

Salary: 70k to 78k About Pandora

Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery made from high-quality materials. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Pandora employs 37,000 people worldwide and crafts jewellery using recycled silver and gold. Pandora is committed to sustainability and has set a goal to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion in 2024. Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring fair opportunity to demonstrate competencies while removing blocking factors, possible biases, and risks of discrimination. We encourage applicants to refrain from including identity-related elements such as a photo, marital status, or age. About Pandora NAM

The Pandora North America team includes offices in New York & Baltimore, a Logistics Center in Columbia, Maryland, field positions, and over 3,900 in owned and operated stores. Today, the USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, with over 300 owned and operated by Pandora.

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