Minnesota IT Services
Salesforce Administrator - ITS4
Minnesota IT Services, Saint Paul, Minnesota, United States, 55130
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Salesforce Administrator - ITS4
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Minnesota IT Services . Job Details Job ID: 88334 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 08/21/2025 Closing Date: 09/03/2025 Hiring Agency/Seniority Unit: Minnesota IT Services Division/Unit: Department of Human Services (DHS) Work Shift/Hours: Day Shift / 08:00 a.m. - 04:30 p.m. Days of Work: Monday - Friday Travel Required: No Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually Job Class Option: Object Oriented Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Exempt - Administrative Designated in Connect 700 Program for Applicants with Disabilities: Yes
Key Details
Working Title: Salesforce Administrator Job Class: Information Technology Specialist 4 Agency: Minnesota IT Services Telework Eligible: Yes Date Posted: 08/21/2025 Location: St. Paul Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesotas largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities. As the Salesforce Administrator, you will analyze, design, develop, document, support, maintain and enhance complex and large-scale business applications that leverage the Salesforce application, platform and related add-on or third-party applications. You will work closely with Business Analysts, Subject Matter Experts, other Salesforce administrators, and all product team members to deliver Salesforce applications that address documented business requirements and operate within design specifications. In this position you will be responsible for understanding business problems and designing solutions on an enterprise product platform (via declarative tools). This Salesforce Administrator looks at business requirements and interprets how to best apply the out of the box product to provide a solution, including finding alternative approaches that best leverage the platform. Salesforce Administrators often use Agile techniques and are part of a larger, cross-functional team. Salesforce Specialists should have a passion for learning new platform capabilities and clouds to stay on top of the ever-growing product ecosystem. This position requires onsite at 540 Cedar Street , St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements. Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume: Position requires a minimum of four (4) years of IT related experience working on complex and large-scale business applications leveraging Salesforce. Experience must also include: Hands-on experience across the full application lifecycle in Salesforce, including requirements gathering, configuration, customization, testing, deployment, documentation, and ongoing support. Proficiency with Salesforce administration practice, including user and security management, data management, reports and dashboards, and automation (Flows, Formulas, Validation Rules, OmniStudio). Experience with industry-standard application development methodologies and a solid understanding of Software Development Lifecycle (SDLC) principles, and release management. Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties. Customer service skills that include active listening, empathy, and problem-solving.
A masters degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelors degree substitutes for two (2) years, OR an IT related associates degree substitutes for one (1) year. Preferred Qualifications Certified as a Salesforce Administrator; certifications like Salesforce Advanced Administrator and Salesforce Platform App Builder are a plus. Advanced technical experience as a Salesforce Administrator, with a proven track record of developing and maintaining complex business applications, preferably in a government setting. Proficiency in Salesforce configuration, including but not limited to, custom objects, fields, formulas, flows, validation rules, and Salesforce security as well as experience with data import, export, and manipulation using Salesforce data tools (Data Loader, Import Wizard). Demonstrated experience in Salesforce administration, application development, information management, databases and security for highly complex and large-scale projects. Advanced knowledge of Salesforce and other report generation tools to assist in designing output reports that meet customer needs, especially as it pertains with sales, customer service, and marketing processes within Salesforce. Ability to manage details of highly complex and large-scale projects involving large data sets stored in a variety of environments and be able to set priorities among multiple demands under tight time constraints and external pressure. Experience conducting technical walkthroughs focused on optimization, diagnostics, and issue resolution as well as conducting peer code reviews focused on knowledge transfer and skill building and strong organizational and time management skills that can be applied to team development situations as well as strong conflict resolution and consensus building skills are critical.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of: SEMA4 Records Check, Criminal History Check, Reference Check, Social Security and Address Verification, Education Verification, Other legally required checks. Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
How To Apply
Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact
If you have questions about this position, contact Delva Lilic at delva.lilic@state.mn.us. Connect 700 Program
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Delva Lilic at delva.lilic@state.mn.us. Veterans
To be considered for any Veteran's Status, you MUST indicate this on your application. RSV details and instructions, including submission of DD-214, are described in the posting. Current State Employees
Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 4/ Object Oriented position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means. Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
About Minnesota IT Services
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT. Working together to improve the state we love.
What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need. Seniority level
Mid-Senior level
Employment type
Full-Time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Minnesota IT Services by 2x Shoreview, MN $75,000.00-$100,000.00 1 month ago Salesforce Administrator - Marketing Cloud/Marketing AI Minneapolis, MN $83,800.00-$141,500.00 2 weeks ago Salesforce Admin/Architect (Remote/Temporary Six Month Contract)Sept 2025 -February 2026 Minneapolis, MN $80,000.00-$100,000.00 1 week ago Senior Applications Analyst - Salesforce Administrator Shoreview, MN $85,000.00-$115,000.00 1 month ago Minneapolis, MN $110,000.00-$225,000.00 1 month ago Lakeville, MN $97,000.00-$121,000.00 4 days ago Burnsville, MN $125,000.00-$150,000.00 5 days ago Salesforce Architect Energy & Utility (E&U) Minneapolis, MN $120,000.00-$180,000.00 5 days ago Associate Data Engineer - National Remote Minnetonka, MN $58,800.00-$105,000.00 15 hours ago Business Systems Lead (Agent and Channel Experience) St Paul, MN $106,300.00-$175,400.00 1 week ago Eagan, MN $110,000.00-$125,000.00 4 days ago Minneapolis, MN $140,000.00-$185,000.00 1 week ago Minneapolis, MN $90,000.00-$120,000.00 2 weeks ago Eagan, MN $77,200.00-$127,400.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Salesforce Administrator - ITS4
role at
Minnesota IT Services . Job Details Job ID: 88334 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 08/21/2025 Closing Date: 09/03/2025 Hiring Agency/Seniority Unit: Minnesota IT Services Division/Unit: Department of Human Services (DHS) Work Shift/Hours: Day Shift / 08:00 a.m. - 04:30 p.m. Days of Work: Monday - Friday Travel Required: No Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually Job Class Option: Object Oriented Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Exempt - Administrative Designated in Connect 700 Program for Applicants with Disabilities: Yes
Key Details
Working Title: Salesforce Administrator Job Class: Information Technology Specialist 4 Agency: Minnesota IT Services Telework Eligible: Yes Date Posted: 08/21/2025 Location: St. Paul Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesotas largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities. As the Salesforce Administrator, you will analyze, design, develop, document, support, maintain and enhance complex and large-scale business applications that leverage the Salesforce application, platform and related add-on or third-party applications. You will work closely with Business Analysts, Subject Matter Experts, other Salesforce administrators, and all product team members to deliver Salesforce applications that address documented business requirements and operate within design specifications. In this position you will be responsible for understanding business problems and designing solutions on an enterprise product platform (via declarative tools). This Salesforce Administrator looks at business requirements and interprets how to best apply the out of the box product to provide a solution, including finding alternative approaches that best leverage the platform. Salesforce Administrators often use Agile techniques and are part of a larger, cross-functional team. Salesforce Specialists should have a passion for learning new platform capabilities and clouds to stay on top of the ever-growing product ecosystem. This position requires onsite at 540 Cedar Street , St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements. Minimum Qualifications
Candidates must clearly demonstrate all of the following qualifications in their resume: Position requires a minimum of four (4) years of IT related experience working on complex and large-scale business applications leveraging Salesforce. Experience must also include: Hands-on experience across the full application lifecycle in Salesforce, including requirements gathering, configuration, customization, testing, deployment, documentation, and ongoing support. Proficiency with Salesforce administration practice, including user and security management, data management, reports and dashboards, and automation (Flows, Formulas, Validation Rules, OmniStudio). Experience with industry-standard application development methodologies and a solid understanding of Software Development Lifecycle (SDLC) principles, and release management. Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties. Customer service skills that include active listening, empathy, and problem-solving.
A masters degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelors degree substitutes for two (2) years, OR an IT related associates degree substitutes for one (1) year. Preferred Qualifications Certified as a Salesforce Administrator; certifications like Salesforce Advanced Administrator and Salesforce Platform App Builder are a plus. Advanced technical experience as a Salesforce Administrator, with a proven track record of developing and maintaining complex business applications, preferably in a government setting. Proficiency in Salesforce configuration, including but not limited to, custom objects, fields, formulas, flows, validation rules, and Salesforce security as well as experience with data import, export, and manipulation using Salesforce data tools (Data Loader, Import Wizard). Demonstrated experience in Salesforce administration, application development, information management, databases and security for highly complex and large-scale projects. Advanced knowledge of Salesforce and other report generation tools to assist in designing output reports that meet customer needs, especially as it pertains with sales, customer service, and marketing processes within Salesforce. Ability to manage details of highly complex and large-scale projects involving large data sets stored in a variety of environments and be able to set priorities among multiple demands under tight time constraints and external pressure. Experience conducting technical walkthroughs focused on optimization, diagnostics, and issue resolution as well as conducting peer code reviews focused on knowledge transfer and skill building and strong organizational and time management skills that can be applied to team development situations as well as strong conflict resolution and consensus building skills are critical.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of: SEMA4 Records Check, Criminal History Check, Reference Check, Social Security and Address Verification, Education Verification, Other legally required checks. Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
How To Apply
Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact
If you have questions about this position, contact Delva Lilic at delva.lilic@state.mn.us. Connect 700 Program
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Delva Lilic at delva.lilic@state.mn.us. Veterans
To be considered for any Veteran's Status, you MUST indicate this on your application. RSV details and instructions, including submission of DD-214, are described in the posting. Current State Employees
Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 4/ Object Oriented position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means. Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
About Minnesota IT Services
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT. Working together to improve the state we love.
What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need. Seniority level
Mid-Senior level
Employment type
Full-Time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Minnesota IT Services by 2x Shoreview, MN $75,000.00-$100,000.00 1 month ago Salesforce Administrator - Marketing Cloud/Marketing AI Minneapolis, MN $83,800.00-$141,500.00 2 weeks ago Salesforce Admin/Architect (Remote/Temporary Six Month Contract)Sept 2025 -February 2026 Minneapolis, MN $80,000.00-$100,000.00 1 week ago Senior Applications Analyst - Salesforce Administrator Shoreview, MN $85,000.00-$115,000.00 1 month ago Minneapolis, MN $110,000.00-$225,000.00 1 month ago Lakeville, MN $97,000.00-$121,000.00 4 days ago Burnsville, MN $125,000.00-$150,000.00 5 days ago Salesforce Architect Energy & Utility (E&U) Minneapolis, MN $120,000.00-$180,000.00 5 days ago Associate Data Engineer - National Remote Minnetonka, MN $58,800.00-$105,000.00 15 hours ago Business Systems Lead (Agent and Channel Experience) St Paul, MN $106,300.00-$175,400.00 1 week ago Eagan, MN $110,000.00-$125,000.00 4 days ago Minneapolis, MN $140,000.00-$185,000.00 1 week ago Minneapolis, MN $90,000.00-$120,000.00 2 weeks ago Eagan, MN $77,200.00-$127,400.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr