Suburban Studios Triadelphia - Wheeling at The Highlands
Front Desk Agent
Suburban Studios Triadelphia - Wheeling at The Highlands, Triadelphia, West Virginia, United States, 26059
Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Responsibilities
•Operate the hotel switchboard, answer inquiries, and transfer calls as needed. •Handle guest check-ins, check-outs, and payment processing with accuracy. •Balance cash at the end of each shift and generate reports for the next shift. •Take reservations in person, via email, or over the phone, including group bookings. •Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
Qualifications
•Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. •Strong customer service skills with a guest-focused approach. •Availability to work flexible schedules, including weekends and holidays. •Physical ability to stand, walk, and lift up to 25 pounds as needed. •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Responsibilities
•Operate the hotel switchboard, answer inquiries, and transfer calls as needed. •Handle guest check-ins, check-outs, and payment processing with accuracy. •Balance cash at the end of each shift and generate reports for the next shift. •Take reservations in person, via email, or over the phone, including group bookings. •Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
Qualifications
•Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. •Strong customer service skills with a guest-focused approach. •Availability to work flexible schedules, including weekends and holidays. •Physical ability to stand, walk, and lift up to 25 pounds as needed. •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.