California State University , Bakersfield
Equipment Systems Specialist
California State University , Bakersfield, Bakersfield, California, United States, 93399
Overview
Job No. 550505 Equipment Systems Specialist at California State University, Bakersfield. This information reflects the role as described in the original posting. Position Details
CLASSIFICATION TITLE:
Equipment Systems Specialist Career
UNION CODE:
R09
WORK SCHEDULE:
The position will be evening hours (M-Th 1-10pm, F 9-6pm).
TEMPORARY END DATE:
This position is temporary and ends on or before June 30, 2026. Any continuation beyond June 30, 2026 is contingent upon satisfactory performance and available funding.
FT/PT:
Full-time
PAY PLAN:
12-month
WORKPLACE TYPE:
On-site (work in-person at business location)
ANTICIPATED HIRING RANGE:
$5,200 - $6,100 Salary and Benefits
CSU CLASSIFICATION SALARY RANGE:
$3,996 - $7,956
PAY BASIS:
Monthly
BENEFITS:
CSU Bakersfield offers a best-in-class benefit package for eligible employees that includes medical plans, dental plans, vision coverage, CalPERS retirement, CSU tuition waiver, vacation, sick leave, holidays, and more. See the benefits website for additional information. Eligibility and Instructions
CANDIDATES ELIGIBLE TO APPLY:
Open to all qualified applicants
SPECIAL INSTRUCTIONS TO APPLICANT:
FOR PRIORITY CONSIDERATION; applications must be received by August 26, 2025; however, the position will remain open until filled. Position Purpose and Organization
POSITION PURPOSE:
Information Technology Services (ITS) is CSU Bakersfields central IT organization, providing computing, infrastructure, telecommunications, and support for teaching, learning, research, business, and outreach. The Academic Technology department within ITS provides guidance and oversight of academic and student instructional support services for the campus. Under the general supervision of the Director of Academic Technology Services and ITS Grants, the Equipment Systems Specialist (ESS) supports campus-wide instructional and event technology needs, including designing and maintaining classroom media systems, on-site technical support, video conferencing assistance, and guidance for student assistants. The ESS ensures timely resolution of support tickets and collaborates with Academic Technology and Support Services to uphold hardware standards and implement new technologies. The role administers specialized systems such as Extron GlobalViewer Enterprise (GVE), coordinates campus events through AV setup and live troubleshooting, and develops documentation for training and equipment use. It also contributes to IT project planning, vendor coordination, and equipment inventory management. Duties & Responsibilities
Classroom Support Collaborate with faculty and instructional staff to determine technology needs and design specifications for media and instructional equipment to support various pedagogical methods. Perform scheduled maintenance and prompt troubleshooting of classroom AV and computer systems to minimize downtime and ensure consistent operation. Provide on-site technical support and consultation to presenters using classrooms and instructional spaces for teaching and video conferencing, including real-time issue resolution, equipment troubleshooting, and onboarding or training to ensure effective use of technology. Troubleshoot hardware and software issues related to presentation systems, ensuring that instructors and staff can present content effectively with minimal downtime. Evaluate, recommend, and coordinate installation of upgraded AV or computer hardware/software based on instructional requirements and lifecycle management standards. Create and provide quick-reference documentation and guidance for Student Assistants to start up and support video conferencing. Ensure IT support tickets are in place for the work performed and are completed based on the requirements of the service. Maintain awareness of current standards in instructional technologies and classroom computing. Conduct product research and recommend specifications based on campus needs. Research, evaluate, recommend, and perform upgrades to AV systems and supporting hardware based on technology trends, classroom needs, and lifecycle status. Collaborate with the Academic Technology and Support Services teams to ensure campus-wide AV and instructional support standards are met.
Campus Event ITS Support Coordinate and communicate with IT staff, campus departments, and event organizers to determine technology needs, space requirements, and timelines for Bakersfield campus and Antelope Valley events. Design and recommend configuration of event layouts for optimal engagement, including AV equipment placement for accessibility, visibility, and sound quality. Provide technical support for campus events by setting up equipment and assisting presenters. Setup cameras, audio/video cabling, speakers, mixers, recording equipment, portable displays, laptops, wired and wireless microphones, etc., ensuring reliable performance and safety. Record live events and manage post-event file storage and access as needed. Troubleshoot and resolve AV and technical issues in real time during events with minimal disruption. Provide live event control and support for hybrid/remote attendees. Perform routine and ad hoc repairs on AV equipment and coordinate with vendors for complex issues. Ensure IT support tickets are in place for the event work performed. Develop events department technical documentation including AV setup schematics and training materials. Draft user documentation and training outlines for internal IT staff and student assistants.
Administer Specialized Systems Maintain specialized campus systems such as Extron GlobalViewer Enterprise (GVE) or equivalent, with timely updates. Ensure IT support tickets are in place for the work performed and completed as required. Diagnose, troubleshoot, and resolve system issues to minimize impact on classroom or instructional space usage.
Project Work Serve as a technical advisor on IT projects, contributing to needs assessments, designs, and planning; ensure project timelines are met. Support deployment of new systems or upgrades, including installation, configuration, and testing of instructional technology. Maintain accurate records of equipment used in projects, including asset tagging and inventory management. Act as liaison with third-party vendors for technical support, warranty service, and implementation coordination.
Qualifications
Required Qualifications Education & Experience:
Associate of arts degree in electronics, telecommunications, or industrial technology and two (2) years of recent progressively responsible technical experience. Equivalent education, training, and/or directly related experience may be considered. Licenses:
Possession of a valid drivers license or the ability to obtain by date of hire. Skills, Knowledge & Abilities (SKAs):
Regular and reliable attendance; strong knowledge and expertise in hardware and software troubleshooting; knowledge of network connectivity, server administration, and system troubleshooting; ability to assess user needs and provide appropriate technological support; able to troubleshoot hardware for Windows, Mac, and iOS; strong communication and interpersonal skills; ability to configure and deploy systems updates; ability to train others; proficiency with applicable software and university policies; knowledge of ServiceNow and AV systems; high manual dexterity for assembling components; familiarity with safety codes; strong customer service, confidentiality, organization, and time management skills; willingness to travel and work overtime as needed.
Preferred Qualifications ITIL Foundation Certification Bachelor's degree in computer science, information systems, educational technology, communications, or related field Experience with Audio/Video remote management systems (e.g. Extron GVE) Three (3) years experience supporting large scale, multi-OS desktop environments Knowledge and use of ServiceNow Customer-oriented service attitude in an institutional/educational environment
Physical Demands
PHYSICAL DEMANDS:
MEDIUM WORK up to 40% of activities involve sitting, standing, bending; lifting up to 50 pounds; occasional pushing/pulling within limits. Environmental Factors
ENVIRONMENTAL FACTORS:
Drives motorized equipment Other Provisions
Sensitive Position:
Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position. Background Check:
Satisfactory completion of a background check is required. A conditional offer may be rescinded if disqualifying information is found. General Information:
CSU Bakersfield is an equal opportunity employer; details on EEO and nondiscrimination policies apply. All applicants must be legally authorized to work in the United States. #J-18808-Ljbffr
Job No. 550505 Equipment Systems Specialist at California State University, Bakersfield. This information reflects the role as described in the original posting. Position Details
CLASSIFICATION TITLE:
Equipment Systems Specialist Career
UNION CODE:
R09
WORK SCHEDULE:
The position will be evening hours (M-Th 1-10pm, F 9-6pm).
TEMPORARY END DATE:
This position is temporary and ends on or before June 30, 2026. Any continuation beyond June 30, 2026 is contingent upon satisfactory performance and available funding.
FT/PT:
Full-time
PAY PLAN:
12-month
WORKPLACE TYPE:
On-site (work in-person at business location)
ANTICIPATED HIRING RANGE:
$5,200 - $6,100 Salary and Benefits
CSU CLASSIFICATION SALARY RANGE:
$3,996 - $7,956
PAY BASIS:
Monthly
BENEFITS:
CSU Bakersfield offers a best-in-class benefit package for eligible employees that includes medical plans, dental plans, vision coverage, CalPERS retirement, CSU tuition waiver, vacation, sick leave, holidays, and more. See the benefits website for additional information. Eligibility and Instructions
CANDIDATES ELIGIBLE TO APPLY:
Open to all qualified applicants
SPECIAL INSTRUCTIONS TO APPLICANT:
FOR PRIORITY CONSIDERATION; applications must be received by August 26, 2025; however, the position will remain open until filled. Position Purpose and Organization
POSITION PURPOSE:
Information Technology Services (ITS) is CSU Bakersfields central IT organization, providing computing, infrastructure, telecommunications, and support for teaching, learning, research, business, and outreach. The Academic Technology department within ITS provides guidance and oversight of academic and student instructional support services for the campus. Under the general supervision of the Director of Academic Technology Services and ITS Grants, the Equipment Systems Specialist (ESS) supports campus-wide instructional and event technology needs, including designing and maintaining classroom media systems, on-site technical support, video conferencing assistance, and guidance for student assistants. The ESS ensures timely resolution of support tickets and collaborates with Academic Technology and Support Services to uphold hardware standards and implement new technologies. The role administers specialized systems such as Extron GlobalViewer Enterprise (GVE), coordinates campus events through AV setup and live troubleshooting, and develops documentation for training and equipment use. It also contributes to IT project planning, vendor coordination, and equipment inventory management. Duties & Responsibilities
Classroom Support Collaborate with faculty and instructional staff to determine technology needs and design specifications for media and instructional equipment to support various pedagogical methods. Perform scheduled maintenance and prompt troubleshooting of classroom AV and computer systems to minimize downtime and ensure consistent operation. Provide on-site technical support and consultation to presenters using classrooms and instructional spaces for teaching and video conferencing, including real-time issue resolution, equipment troubleshooting, and onboarding or training to ensure effective use of technology. Troubleshoot hardware and software issues related to presentation systems, ensuring that instructors and staff can present content effectively with minimal downtime. Evaluate, recommend, and coordinate installation of upgraded AV or computer hardware/software based on instructional requirements and lifecycle management standards. Create and provide quick-reference documentation and guidance for Student Assistants to start up and support video conferencing. Ensure IT support tickets are in place for the work performed and are completed based on the requirements of the service. Maintain awareness of current standards in instructional technologies and classroom computing. Conduct product research and recommend specifications based on campus needs. Research, evaluate, recommend, and perform upgrades to AV systems and supporting hardware based on technology trends, classroom needs, and lifecycle status. Collaborate with the Academic Technology and Support Services teams to ensure campus-wide AV and instructional support standards are met.
Campus Event ITS Support Coordinate and communicate with IT staff, campus departments, and event organizers to determine technology needs, space requirements, and timelines for Bakersfield campus and Antelope Valley events. Design and recommend configuration of event layouts for optimal engagement, including AV equipment placement for accessibility, visibility, and sound quality. Provide technical support for campus events by setting up equipment and assisting presenters. Setup cameras, audio/video cabling, speakers, mixers, recording equipment, portable displays, laptops, wired and wireless microphones, etc., ensuring reliable performance and safety. Record live events and manage post-event file storage and access as needed. Troubleshoot and resolve AV and technical issues in real time during events with minimal disruption. Provide live event control and support for hybrid/remote attendees. Perform routine and ad hoc repairs on AV equipment and coordinate with vendors for complex issues. Ensure IT support tickets are in place for the event work performed. Develop events department technical documentation including AV setup schematics and training materials. Draft user documentation and training outlines for internal IT staff and student assistants.
Administer Specialized Systems Maintain specialized campus systems such as Extron GlobalViewer Enterprise (GVE) or equivalent, with timely updates. Ensure IT support tickets are in place for the work performed and completed as required. Diagnose, troubleshoot, and resolve system issues to minimize impact on classroom or instructional space usage.
Project Work Serve as a technical advisor on IT projects, contributing to needs assessments, designs, and planning; ensure project timelines are met. Support deployment of new systems or upgrades, including installation, configuration, and testing of instructional technology. Maintain accurate records of equipment used in projects, including asset tagging and inventory management. Act as liaison with third-party vendors for technical support, warranty service, and implementation coordination.
Qualifications
Required Qualifications Education & Experience:
Associate of arts degree in electronics, telecommunications, or industrial technology and two (2) years of recent progressively responsible technical experience. Equivalent education, training, and/or directly related experience may be considered. Licenses:
Possession of a valid drivers license or the ability to obtain by date of hire. Skills, Knowledge & Abilities (SKAs):
Regular and reliable attendance; strong knowledge and expertise in hardware and software troubleshooting; knowledge of network connectivity, server administration, and system troubleshooting; ability to assess user needs and provide appropriate technological support; able to troubleshoot hardware for Windows, Mac, and iOS; strong communication and interpersonal skills; ability to configure and deploy systems updates; ability to train others; proficiency with applicable software and university policies; knowledge of ServiceNow and AV systems; high manual dexterity for assembling components; familiarity with safety codes; strong customer service, confidentiality, organization, and time management skills; willingness to travel and work overtime as needed.
Preferred Qualifications ITIL Foundation Certification Bachelor's degree in computer science, information systems, educational technology, communications, or related field Experience with Audio/Video remote management systems (e.g. Extron GVE) Three (3) years experience supporting large scale, multi-OS desktop environments Knowledge and use of ServiceNow Customer-oriented service attitude in an institutional/educational environment
Physical Demands
PHYSICAL DEMANDS:
MEDIUM WORK up to 40% of activities involve sitting, standing, bending; lifting up to 50 pounds; occasional pushing/pulling within limits. Environmental Factors
ENVIRONMENTAL FACTORS:
Drives motorized equipment Other Provisions
Sensitive Position:
Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position. Background Check:
Satisfactory completion of a background check is required. A conditional offer may be rescinded if disqualifying information is found. General Information:
CSU Bakersfield is an equal opportunity employer; details on EEO and nondiscrimination policies apply. All applicants must be legally authorized to work in the United States. #J-18808-Ljbffr