Baptist Health - Central Alabama is hiring: Call Center Operator in Montgomery

Overview

Join to apply for the Call Center Operator role at Baptist Health - Central Alabama.

Responsibilities

• Answer the phone in a timely, courteous, and professional manner.
• Respond appropriately to crisis situations and Lifeline calls; take appropriate actions as required by the call.
• Additional duties may be assigned within the scope of the role.

Education / Experience

High school graduate or equivalent required.

Knowledge, Skills, and Abilities

• Ability to sit for prolonged periods; continuously alert to discern caller’s needs.
• Clear diction with a high level of hearing and visual acuity.

Working Conditions / Physical Requirements

• Continuous sitting at the PBX console and talking when answering phones.
• Frequent reaching, hand use, and repetitive action; clear diction and hearing sensitivity in conversation.
• Continuous visual acuity; inside environment with minimal noise; extensive computer work.
• Occasional exposure to electrical shock, infectious disease, hazardous chemicals, and radiation.

Job Details

• Primary Location: Baptist Medical Center South
• Job: Call Center Operator
• Job Type: Regular-PRN
• Shift: First Shift (United States of America)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care