IT Support Technician 2026 Job at Allan Myers Inc. in Richmond

Overview

Join to apply for the IT Support Technician 2026 role at Allan Myers Inc.

Locations: Richmond, VA. Travel to other Allan Myers offices, materials plants, and job sites as assigned.

Responsibilities

• Provide end user support via phone and in person, assisting users in resolution of questions and issues related to computers, mobile devices, printers, and core field applications including mobile and computer applications for Construction and Materials operations.
• Assess user-reported issues for urgency and business or user impact.
• Perform basic system diagnostics and troubleshooting on computers, tablets, phones, and printers to resolve performance or connectivity issues.
• Configure mobile devices and computers for deployment to new users and perform device swaps for existing users.
• Shadow other IT staff during site visits and interact with Shared Services, Construction, and Materials personnel to understand how technology is used in those areas of the business.
• Assist on new technology rollout projects, data analytics projects, or large-scale device deployment projects as assigned.

Qualifications

• Associate's or bachelor’s degree in Management Information Systems, Business Administration or Civil Engineering with a technology interest, or related fields.
• Proficiency with standard office applications such as email, word processing, and spreadsheets.
• Proficiency with maintaining Apple iOS and Microsoft Windows devices.
• Strong written and verbal communication skills.
• Detail-oriented, punctual, and able to work well within a team.
• Travel to other Allan Myers offices, materials plants, and job site offices as assigned. Typical work environment is moderate noise level. Daily travel/commute to the office and work sites; travel throughout the company footprint as needed. Overnight stays may be required.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Construction

About the Company

Allan Myers is the largest heavy civil construction and materials production contractor in the mid-Atlantic. We build infrastructure: the highways and bridges that connect cities and towns, and the public water and wastewater systems that provide clean water and protect waterways. We pride ourselves on meeting the highest quality standards to ensure long-lasting positive impact on the community. We offer extensive training and promote from within.

Allan Myers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status or other characteristics protected by law.

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