Job Description
Gallant Commercial
4321 Directors Row
Houston, TX 77092
Position Overview
The Receptionist is responsible for managing the front desk and serving as the first point of contact for all visitors, vendors and callers. This role ensures the office remains professional, organized and welcoming at all times. In addition to greeting guests and managing incoming communications, the Receptionist plays a vital role in maintaining the functionality and appearance of the office environment. Under the management of the Operations Administrator, this position supports multiple departments by handling vendor coordination, meeting and event logistics, calendar management, and various clerical and administrative duties. The Receptionist is dependable, detail-oriented and takes pride in creating a clean, efficient and hospitable workspace that reflects the values and professionalism of Gallant Commercial.
Key Responsibilities (Essential Duties and Functions)
- Welcome visitors in a warm and friendly manner and answer any inquiries
- Oversees visitor logs and implement site security protocols
- Answer and direct all incoming calls in a polite and professional manner and ensure callers get to the correct person
- Answer and direct all incoming website inquiries in a polite and professional manner and ensure they get to the correct person
- Maintain Company Phone Directory and Floor Plan for office
- Promptly sort and distribute all incoming mail and packages, and drop off outgoing mail to designated postal box daily
- Prepare outbound mail/packages for delivery via courier websites
- Maintain office tidiness and keep all guest areas presentable
- Stock, organize, and maintain all kitchen areas including reception beverage refrigerator and coffee machines
- Stock, organize, and maintain all workrooms, open desk areas and collaboration spaces including conference rooms
- Evaluates and implements office supply vendor contracts
- Maintain Outlook calendars for conference rooms and assist staff with booking if needed
- Manage catering deliveries and supplies for on-site meetings
- Work closely with HR Team members in planning and executing events
- Manages Meet and Greets with external vendors
- Perform various clerical and administrative duties to support the office and/or department
- Other duties as assigned