ComResource is hiring: Finance Data Analyst & Application Support Engineer in Ci

ComResource is looking for a Finance Data Analyst & Application Support Engineer.

We need someone to assist in implementing new business applications, analyzing requirements, and supporting integration and testing to ensure reliability and performance.

Responsibilities:

• Deliver quality services in line with agreed SLAs
• Assist in development and support of business applications
• Take ownership of Incident Management and serve as final technical escalation point
• Diagnose and resolve root cause issues through structured investigation
• Manage problem lifecycle from identification through remediation
• Perform Root Cause Analysis and identify permanent solutions
• Develop and maintain Application Support standards and documentation
• Train and support new staff members in application support practices
• Plan and manage system upgrades, releases, and migrations
• Collaborate with business users to resolve issues in custom applications

Essentials:

• Advanced degree in Computer Science, Engineering, or Mathematics preferred
• Significant experience in delivering high-quality user support
• Strong report writing and technical documentation skills
• Staff management and leadership experience

Desired:

• ACH business acumen
• CICS experience
• PEP+ functional knowledge

Req ID: AM692183820