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Insurance Specialist 1
The Louisiana Department of Insurance is seeking a motivated and detail-oriented Insurance Specialist 1 to join the Market Conduct Division. This division ensures insurers operate fairly by examining their business practices and enforcing compliance with state insurance laws. In this role, you'll participate in examinations, review company records and filings, and assist with evaluations of insurer practices in claims, underwriting, marketing, and policyholder services. If you enjoy research, analysis, and contributing to a fair and transparent insurance marketplace, we'd love to hear from you! The ideal candidate possesses the following competencies: Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training. Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards. Managing Risks: The ability to identify, assess, and control risks and opportunities to fulfill the mission of the organization. Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion. Using Data: The ability to use relevant and valid data to inform a recommendation for action. Minimum Qualifications: Three years of experience in insurance, administrative services, investigations, or law enforcement; OR Six years of full-time work experience in any field; OR A bachelor's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification: The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information: As an Insurance Specialist 1 in the Market Conduct Division, you will: Assist in conducting market conduct examinations of insurance companies, either in-office or on-site, under the supervision of senior staff. Review company records and procedures to determine compliance with the Louisiana Insurance Code and departmental regulations. Examine insurer practices related to claims handling, underwriting, marketing, rating, and policyholder services. Gather, organize, and analyze data from company files, reports, and systems to identify irregularities or areas of concern. Draft and maintain examination work papers and reports, clearly documenting findings and supporting evidence. Collaborate with supervisors and higher-level specialists to develop recommendations for corrective actions when violations or deficiencies are identified. Maintain knowledge of insurance laws, regulations, and standards, applying them consistently to examination work. Participate in training and professional development to build the technical skills needed for more advanced responsibilities in market conduct regulation. Position-Specific Details: Appointment Type:
Probational or Job Appointment Location:
Office of Consumer Services/Market Conduct Division Compensation:
The salary offered will be determined based on qualifications and experience. Career Progression:
This position can be filled as an Insurance Specialist 1, 2, or 3. Preferred Competencies: Accepting Direction: The ability to accept and follow directions from those higher in the chain of command. Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources. Championing Continuous Improvement: The ability to systematically drive or promote continuous improvement. The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. How to Apply: NO CIVIL SERVICE
exam is required to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Phillip Donagriche Louisiana Department of Insurance P.O. Box 94214 Baton Rouge, LA 70804 Phillip.Donagriche@ldi.la.gov
The Louisiana Department of Insurance is seeking a motivated and detail-oriented Insurance Specialist 1 to join the Market Conduct Division. This division ensures insurers operate fairly by examining their business practices and enforcing compliance with state insurance laws. In this role, you'll participate in examinations, review company records and filings, and assist with evaluations of insurer practices in claims, underwriting, marketing, and policyholder services. If you enjoy research, analysis, and contributing to a fair and transparent insurance marketplace, we'd love to hear from you! The ideal candidate possesses the following competencies: Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training. Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards. Managing Risks: The ability to identify, assess, and control risks and opportunities to fulfill the mission of the organization. Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion. Using Data: The ability to use relevant and valid data to inform a recommendation for action. Minimum Qualifications: Three years of experience in insurance, administrative services, investigations, or law enforcement; OR Six years of full-time work experience in any field; OR A bachelor's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification: The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information: As an Insurance Specialist 1 in the Market Conduct Division, you will: Assist in conducting market conduct examinations of insurance companies, either in-office or on-site, under the supervision of senior staff. Review company records and procedures to determine compliance with the Louisiana Insurance Code and departmental regulations. Examine insurer practices related to claims handling, underwriting, marketing, rating, and policyholder services. Gather, organize, and analyze data from company files, reports, and systems to identify irregularities or areas of concern. Draft and maintain examination work papers and reports, clearly documenting findings and supporting evidence. Collaborate with supervisors and higher-level specialists to develop recommendations for corrective actions when violations or deficiencies are identified. Maintain knowledge of insurance laws, regulations, and standards, applying them consistently to examination work. Participate in training and professional development to build the technical skills needed for more advanced responsibilities in market conduct regulation. Position-Specific Details: Appointment Type:
Probational or Job Appointment Location:
Office of Consumer Services/Market Conduct Division Compensation:
The salary offered will be determined based on qualifications and experience. Career Progression:
This position can be filled as an Insurance Specialist 1, 2, or 3. Preferred Competencies: Accepting Direction: The ability to accept and follow directions from those higher in the chain of command. Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources. Championing Continuous Improvement: The ability to systematically drive or promote continuous improvement. The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. How to Apply: NO CIVIL SERVICE
exam is required to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Phillip Donagriche Louisiana Department of Insurance P.O. Box 94214 Baton Rouge, LA 70804 Phillip.Donagriche@ldi.la.gov