Pride Global
#rta-zr
Russell Tobin's client is hiring a Customer Service Representative in Fort Worth, TX
Employment Type: Contract
Location: Onsite - Fort Worth, TX 76102
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay rate: $15-$16.40/hr
Responsibilities:
Make outbound calls to obtain the current status of medical record requests. Process payments for medical records as needed. Complete and manage authorization forms accurately. Fax and email correspondence related to medical records requests. Collaborate with copy services for medical records handling and processing. Maintain accurate and detailed records for all requests. Provide exceptional customer service while communicating with internal teams and external partners. Manage multiple tasks and deadlines with strong organizational skills. Requirements:
1+ year of office experience in a professional setting. Strong time management skills with the ability to prioritize tasks. Excellent customer service and communication skills (written and verbal). Ability to multitask and maintain organization in a fast-paced environment. High attention to detail and accuracy. Nice to have:
Experience with medical records requests and working with copy services. Background in healthcare or medical administration. Knowledge of HIPAA regulations and confidentiality standards.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Russell Tobin's client is hiring a Customer Service Representative in Fort Worth, TX
Employment Type: Contract
Location: Onsite - Fort Worth, TX 76102
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay rate: $15-$16.40/hr
Responsibilities:
Make outbound calls to obtain the current status of medical record requests. Process payments for medical records as needed. Complete and manage authorization forms accurately. Fax and email correspondence related to medical records requests. Collaborate with copy services for medical records handling and processing. Maintain accurate and detailed records for all requests. Provide exceptional customer service while communicating with internal teams and external partners. Manage multiple tasks and deadlines with strong organizational skills. Requirements:
1+ year of office experience in a professional setting. Strong time management skills with the ability to prioritize tasks. Excellent customer service and communication skills (written and verbal). Ability to multitask and maintain organization in a fast-paced environment. High attention to detail and accuracy. Nice to have:
Experience with medical records requests and working with copy services. Background in healthcare or medical administration. Knowledge of HIPAA regulations and confidentiality standards.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.