Cairn University
Graduate Admissions
Graduate Enrollment Advisor
The Graduate Enrollment Advisor at Cairn University guides prospective students through the enrollment process for online and graduate programs. This role involves advising prospective students on program offerings, promoting academic programs, and recruiting qualified candidates while ensuring compliance with university policies. The advisor collaborates with academic deans and program chairs to support efficient and student-focused enrollment processes.
Essential Duties and Responsibilities
Sales and Advising Program Expertise : Gain in-depth knowledge of each academic program's logistics and effectively communicate how these programs align with prospective students' career goals. Promote University Values : Highlight Cairn University's values in all interactions, connecting them to the benefits of each academic program to engage prospective students. Proactive Engagement and Sales : Respond to and initiate contact with prospective students through phone, email, social media, and other channels, using effective sales strategies to meet enrollment goals and secure commitments in accordance with the department's guidelines. Recruitment Networking and Presentations : Confidently represent Cairn University during recruitment travel, delivering compelling presentations and conducting one-on-one meetings to attract prospective students. Industry Knowledge : Stay informed on enrollment trends, higher education industry developments, and demographic trends relevant to Cairn's online and graduate programs and target student audiences. Recruitment
Active Recruitment and Promotion : Proactively represent and promote Cairn University at conferences, Christian and public high schools, churches, community colleges, college fairs, and other venues to recruit for assigned graduate programs, while also supporting undergraduate recruitment efforts as needed. Campus Recruitment Events : Plan, coordinate, and engage in all assigned campus recruitment activities, including prospective student visits, to showcase Cairn's programs and foster enrollment. Participation in University Events : Actively participate in Admissions department and University-wide events as assigned, such as open houses, coffee houses, student orientation, commencement ceremonies, and other initiatives to support recruitment goals. Enrollment Processes
CRM Management and Communication : Utilize the University's CRM system to manage prospective students from initial inquiry to enrollment, ensuring all communications are conducted and documented within the CRM. Prioritize and follow up with prospects and applicants adhering to department guidelines and best practices and serve as the primary coordinator for the enrollment process for prospects and applicants in the assigned funnel. Application Evaluation : Coordinate the gathering of application materials and evaluate prospective student applications, providing admission recommendations to deans and program chairs based on established admission criteria. Financial Aid and Program Knowledge : Maintain up-to-date knowledge of Financial Aid and Billing processes, graduate program specifics, tuition rates, and available scholarship or discount opportunities to effectively guide prospective students. Marketing Support : Provide insights, as directed, to assist in marketing efforts in developing relevant and impactful content to support recruitment and enrollment goals. Customer Service and Other Duties
Customer Service Excellence : Deliver outstanding customer service to prospective students throughout the admissions process, supporting the department's efforts to create a positive and welcoming experience. Course Registration Support : Assist new online and graduate students with course registration and troubleshoot issues they encounter to ensure a smooth onboarding process. Student Transition Coordination : Effectively manage the handoff of newly registered students to Cairn's academic chairs and departments, ensuring a seamless transition from acceptance to enrollment. Miscellaneous Duties : Perform additional job-related tasks as assigned to support the department's objectives. Other Responsibilities :
Attend departmental meetings to stay aligned with team goals and strategies. Participate in University-wide meetings as requested to contribute to institutional initiatives. Engage in additional tasks to support the department's operations and goals, including events related to undergraduate admissions such as Open Houses. This may involve contributing to cross-functional projects, assisting colleagues, or addressing evolving priorities, particularly when tasks fall outside the primary scope of the role or when a team member is unavailable for an extended period.
Skills and Abilities
Organizational Excellence : Exhibit superior organizational skills to prioritize tasks, manage recruitment events, and maintain operational efficiency. Selling and Persuasion : Employ effective sales techniques to promote Cairn University's programs, confidently articulating their value to prospective students and securing enrollment commitments. Promoting University Values : Skillfully communicate and embody Cairn University's core values in all interactions, aligning program offerings with the institution's mission to attract and engage prospective students. Advising Expertise : Provide informed and tailored guidance to prospective students, aligning program offerings with their career goals and educational aspirations while addressing their questions and concerns. Technical Proficiency : Demonstrate proficiency in using computer tools, including word processing, email, social media platforms, and internet navigation, to support recruitment and communication efforts. Organizational Efficiency : Efficiently organize and manage large volumes of records, files, and CRM data to streamline enrollment processes and ensure accuracy. Interpersonal Effectiveness : Exhibit strong interpersonal skills to build rapport and foster trust with diverse individuals and groups, enhancing recruitment and enrollment outcomes. Empathy and Sensitivity : Show sensitivity to the needs, perspectives, and concerns of prospective students and their families, creating a supportive and welcoming experience. Adaptability and Patience : Display flexibility and patience in addressing challenges and supporting prospective students through the enrollment process. Communication Skills : Demonstrate exceptional oral and written communication skills for clear, persuasive, and professional interactions with individuals and groups. Confidentiality : Maintain strict confidentiality of sensitive information in accordance with university policies and procedures. Team Collaboration : Function effectively within a team environment, contributing to collective goals and supporting departmental initiatives, including cross-functional projects. Required Education and Experience
Bachelor's degree or equivalent combination of education and experience. One to three years prior experience in administrative, and/or customer service-related positions. Physical Requirements
The physical demands outlined below are essential for successfully performing the duties of the Graduate Enrollment Advisor position at Cairn University. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these essential functions.
Computer Work : Engage in prolonged periods of sitting at a desk, working on a computer, or traveling by car, plane, or train for recruitment purposes. Mobility : Frequently walk and stand, including during campus tours, high school visits, college fairs, and recruitment events, occasionally for extended durations. Lifting and Carrying : Lift and carry admissions materials, display items, and promotional supplies weighing up to 30 pounds. Manual Dexterity : Use hands and fingers to operate computers, mobile devices, and standard office equipment effectively. Visual and Auditory Skills : Possess adequate visual and auditory abilities to read materials, deliver presentations in-person and virtually, and communicate clearly in diverse settings. Travel Demands : Frequently travel, including overnight stays, long-distance driving, and navigating airports or public transportation with luggage and materials, adhering to university travel and safety protocols. Physical Stamina : Demonstrate stamina and flexibility to work irregular hours, including evenings, weekends, and extended travel periods, especially during peak recruitment seasons. Environmental Adaptability : Tolerate occasional exposure to varying climates during travel or outdoor recruitment events. Mental Focus : Maintain sustained mental concentration to manage complex tasks, prioritize multiple responsibilities, and make sound decisions in a dynamic, fast-paced environment. Composure Under Pressure : Remain alert, composed, and professional while handling interruptions, shifting demands, and potentially high-stress or emotionally charged situations. Independent and Collaborative Work : Work independently or collaboratively for extended periods while maintaining productivity, attention to detail, and alignment with team goals. Emotional Resilience : Exhibit emotional resilience to handle sensitive information, provide empathetic support to diverse individuals, and adapt to evolving institutional needs.
Additional Requirements : This position requires a valid driver's license, the ability to operate a motor vehicle, and compliance with Cairn University's travel and safety protocols.
Serving at Cairn University
Located in Langhorne, Bucks County, Pennsylvania, Cairn University exists to educate students to serve Christ in the church, society, and the world as biblically minded, well-educated and professionally competent men and women of character. Students earn bachelor's degrees in various areas including Bible, Education, Music, and Business Administration; and graduate degrees in Business, Divinity, Education, Organizational Leadership, Worship and Music, and Counseling.
Cairn is a conservative evangelical institution within the protestant tradition that employs faculty and staff who profess Jesus Christ as personal Savior; agree to Cairn's Statement of Faith and Community Life Covenant; and serve students in a ministerial capacity through imparting and upholding biblical instruction, prayer, and mentoring. Members of the faculty are required to integrate biblical instruction in their respective professional subject areas. All members of the Cairn community are obligated to affirm, agree with, and align with the University Foundational Statements. During the application process, applicants will have the opportunity to review these statements and must agree to affirm and support the position of the University, if hired. Applicants are also asked to provide a Personal Testimony of salvation as part of the application process.
To apply, please follow the link below. You may upload and submit your resume/CV and cover letter and unofficial transcripts with the application.
Ineligible for sponsorship of H1B visa.
Cairn University does not discriminate on the basis of race, gender, color, national or ethnic origin, age, disability
or other protected characteristics, in administration of its educational, employment and admissions policies.
Graduate Enrollment Advisor
The Graduate Enrollment Advisor at Cairn University guides prospective students through the enrollment process for online and graduate programs. This role involves advising prospective students on program offerings, promoting academic programs, and recruiting qualified candidates while ensuring compliance with university policies. The advisor collaborates with academic deans and program chairs to support efficient and student-focused enrollment processes.
Essential Duties and Responsibilities
Sales and Advising Program Expertise : Gain in-depth knowledge of each academic program's logistics and effectively communicate how these programs align with prospective students' career goals. Promote University Values : Highlight Cairn University's values in all interactions, connecting them to the benefits of each academic program to engage prospective students. Proactive Engagement and Sales : Respond to and initiate contact with prospective students through phone, email, social media, and other channels, using effective sales strategies to meet enrollment goals and secure commitments in accordance with the department's guidelines. Recruitment Networking and Presentations : Confidently represent Cairn University during recruitment travel, delivering compelling presentations and conducting one-on-one meetings to attract prospective students. Industry Knowledge : Stay informed on enrollment trends, higher education industry developments, and demographic trends relevant to Cairn's online and graduate programs and target student audiences. Recruitment
Active Recruitment and Promotion : Proactively represent and promote Cairn University at conferences, Christian and public high schools, churches, community colleges, college fairs, and other venues to recruit for assigned graduate programs, while also supporting undergraduate recruitment efforts as needed. Campus Recruitment Events : Plan, coordinate, and engage in all assigned campus recruitment activities, including prospective student visits, to showcase Cairn's programs and foster enrollment. Participation in University Events : Actively participate in Admissions department and University-wide events as assigned, such as open houses, coffee houses, student orientation, commencement ceremonies, and other initiatives to support recruitment goals. Enrollment Processes
CRM Management and Communication : Utilize the University's CRM system to manage prospective students from initial inquiry to enrollment, ensuring all communications are conducted and documented within the CRM. Prioritize and follow up with prospects and applicants adhering to department guidelines and best practices and serve as the primary coordinator for the enrollment process for prospects and applicants in the assigned funnel. Application Evaluation : Coordinate the gathering of application materials and evaluate prospective student applications, providing admission recommendations to deans and program chairs based on established admission criteria. Financial Aid and Program Knowledge : Maintain up-to-date knowledge of Financial Aid and Billing processes, graduate program specifics, tuition rates, and available scholarship or discount opportunities to effectively guide prospective students. Marketing Support : Provide insights, as directed, to assist in marketing efforts in developing relevant and impactful content to support recruitment and enrollment goals. Customer Service and Other Duties
Customer Service Excellence : Deliver outstanding customer service to prospective students throughout the admissions process, supporting the department's efforts to create a positive and welcoming experience. Course Registration Support : Assist new online and graduate students with course registration and troubleshoot issues they encounter to ensure a smooth onboarding process. Student Transition Coordination : Effectively manage the handoff of newly registered students to Cairn's academic chairs and departments, ensuring a seamless transition from acceptance to enrollment. Miscellaneous Duties : Perform additional job-related tasks as assigned to support the department's objectives. Other Responsibilities :
Attend departmental meetings to stay aligned with team goals and strategies. Participate in University-wide meetings as requested to contribute to institutional initiatives. Engage in additional tasks to support the department's operations and goals, including events related to undergraduate admissions such as Open Houses. This may involve contributing to cross-functional projects, assisting colleagues, or addressing evolving priorities, particularly when tasks fall outside the primary scope of the role or when a team member is unavailable for an extended period.
Skills and Abilities
Organizational Excellence : Exhibit superior organizational skills to prioritize tasks, manage recruitment events, and maintain operational efficiency. Selling and Persuasion : Employ effective sales techniques to promote Cairn University's programs, confidently articulating their value to prospective students and securing enrollment commitments. Promoting University Values : Skillfully communicate and embody Cairn University's core values in all interactions, aligning program offerings with the institution's mission to attract and engage prospective students. Advising Expertise : Provide informed and tailored guidance to prospective students, aligning program offerings with their career goals and educational aspirations while addressing their questions and concerns. Technical Proficiency : Demonstrate proficiency in using computer tools, including word processing, email, social media platforms, and internet navigation, to support recruitment and communication efforts. Organizational Efficiency : Efficiently organize and manage large volumes of records, files, and CRM data to streamline enrollment processes and ensure accuracy. Interpersonal Effectiveness : Exhibit strong interpersonal skills to build rapport and foster trust with diverse individuals and groups, enhancing recruitment and enrollment outcomes. Empathy and Sensitivity : Show sensitivity to the needs, perspectives, and concerns of prospective students and their families, creating a supportive and welcoming experience. Adaptability and Patience : Display flexibility and patience in addressing challenges and supporting prospective students through the enrollment process. Communication Skills : Demonstrate exceptional oral and written communication skills for clear, persuasive, and professional interactions with individuals and groups. Confidentiality : Maintain strict confidentiality of sensitive information in accordance with university policies and procedures. Team Collaboration : Function effectively within a team environment, contributing to collective goals and supporting departmental initiatives, including cross-functional projects. Required Education and Experience
Bachelor's degree or equivalent combination of education and experience. One to three years prior experience in administrative, and/or customer service-related positions. Physical Requirements
The physical demands outlined below are essential for successfully performing the duties of the Graduate Enrollment Advisor position at Cairn University. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these essential functions.
Computer Work : Engage in prolonged periods of sitting at a desk, working on a computer, or traveling by car, plane, or train for recruitment purposes. Mobility : Frequently walk and stand, including during campus tours, high school visits, college fairs, and recruitment events, occasionally for extended durations. Lifting and Carrying : Lift and carry admissions materials, display items, and promotional supplies weighing up to 30 pounds. Manual Dexterity : Use hands and fingers to operate computers, mobile devices, and standard office equipment effectively. Visual and Auditory Skills : Possess adequate visual and auditory abilities to read materials, deliver presentations in-person and virtually, and communicate clearly in diverse settings. Travel Demands : Frequently travel, including overnight stays, long-distance driving, and navigating airports or public transportation with luggage and materials, adhering to university travel and safety protocols. Physical Stamina : Demonstrate stamina and flexibility to work irregular hours, including evenings, weekends, and extended travel periods, especially during peak recruitment seasons. Environmental Adaptability : Tolerate occasional exposure to varying climates during travel or outdoor recruitment events. Mental Focus : Maintain sustained mental concentration to manage complex tasks, prioritize multiple responsibilities, and make sound decisions in a dynamic, fast-paced environment. Composure Under Pressure : Remain alert, composed, and professional while handling interruptions, shifting demands, and potentially high-stress or emotionally charged situations. Independent and Collaborative Work : Work independently or collaboratively for extended periods while maintaining productivity, attention to detail, and alignment with team goals. Emotional Resilience : Exhibit emotional resilience to handle sensitive information, provide empathetic support to diverse individuals, and adapt to evolving institutional needs.
Additional Requirements : This position requires a valid driver's license, the ability to operate a motor vehicle, and compliance with Cairn University's travel and safety protocols.
Serving at Cairn University
Located in Langhorne, Bucks County, Pennsylvania, Cairn University exists to educate students to serve Christ in the church, society, and the world as biblically minded, well-educated and professionally competent men and women of character. Students earn bachelor's degrees in various areas including Bible, Education, Music, and Business Administration; and graduate degrees in Business, Divinity, Education, Organizational Leadership, Worship and Music, and Counseling.
Cairn is a conservative evangelical institution within the protestant tradition that employs faculty and staff who profess Jesus Christ as personal Savior; agree to Cairn's Statement of Faith and Community Life Covenant; and serve students in a ministerial capacity through imparting and upholding biblical instruction, prayer, and mentoring. Members of the faculty are required to integrate biblical instruction in their respective professional subject areas. All members of the Cairn community are obligated to affirm, agree with, and align with the University Foundational Statements. During the application process, applicants will have the opportunity to review these statements and must agree to affirm and support the position of the University, if hired. Applicants are also asked to provide a Personal Testimony of salvation as part of the application process.
To apply, please follow the link below. You may upload and submit your resume/CV and cover letter and unofficial transcripts with the application.
Ineligible for sponsorship of H1B visa.
Cairn University does not discriminate on the basis of race, gender, color, national or ethnic origin, age, disability
or other protected characteristics, in administration of its educational, employment and admissions policies.