On-Board Companies
On-Board Services is hiring a
Customer Service Account Specialist
HYBRID
Murray, UT!
For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located.
About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details: Position Type: Contract Job Location: Murray, UT Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $30.00 /hourly
*Hybrid - Tues-Thurs in office (M, F remote)
Qualifications: • Previous customer service, sales or supply chain experience • Bachelor's Degree desired. • Strong organization, planning, problem solving, analytical and leadership skills • Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus. • Ability to build effective working relationships across functional areas • Experience in SAP (OTC core)
Responsibilities: • The Customer Service Account Specialist (CSAS) is responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate within the Supply Chain that demonstrates a commitment to the execution of transactions necessary to ensure product surety to customer • Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues • Transaction entry for all orders received in ERP to ensure PO receipt, Delivery Creation, Pick/Pack and Goods Issue, coordination with transportation team ensuring capacity and scheduling activities take place and invoicing activities when all key transaction steps are completed • Key decision-making activities include: communication to internal planners and transportation partners, as well as communication back to the customer • Key point of contact for all customer supply chain activities • Analyze customer data, order size, order frequency, in-stocks, on-time, customer penalties looking for trends and opportunities to improve results • Understand expectations and role, then own the process
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD#
25-05029 INDOJ
For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located.
About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details: Position Type: Contract Job Location: Murray, UT Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $30.00 /hourly
*Hybrid - Tues-Thurs in office (M, F remote)
Qualifications: • Previous customer service, sales or supply chain experience • Bachelor's Degree desired. • Strong organization, planning, problem solving, analytical and leadership skills • Knowledge of supply chain/logistics in consumer products or related industry preferred with a strong customer focus. • Ability to build effective working relationships across functional areas • Experience in SAP (OTC core)
Responsibilities: • The Customer Service Account Specialist (CSAS) is responsible for customer orders from newly divested retailer brands acquiring company and is the customer-advocate within the Supply Chain that demonstrates a commitment to the execution of transactions necessary to ensure product surety to customer • Monitors status of all open orders to ensure timely delivery and provide customer service regarding order status and logistics issues • Transaction entry for all orders received in ERP to ensure PO receipt, Delivery Creation, Pick/Pack and Goods Issue, coordination with transportation team ensuring capacity and scheduling activities take place and invoicing activities when all key transaction steps are completed • Key decision-making activities include: communication to internal planners and transportation partners, as well as communication back to the customer • Key point of contact for all customer supply chain activities • Analyze customer data, order size, order frequency, in-stocks, on-time, customer penalties looking for trends and opportunities to improve results • Understand expectations and role, then own the process
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD#
25-05029 INDOJ