Alphabe Insight Inc
Company Description
About Us
At
Reboot Staff , we are committed to delivering exceptional workforce solutions while supporting career growth and professional development for our team. Our mission is to build a workplace where every individual feels empowered, valued, and equipped to thrive. With a dedication to excellence, innovation, and integrity, we focus on creating lasting success for both our clients and our employees.
Job Description
Job Description
We are currently seeking a detail-oriented and motivated
Customer Service Assistant
to join our team in Austin, TX. This role involves providing high-quality support to clients and ensuring smooth communication between departments. You will play a vital part in delivering a superior service experience while maintaining our company's standard of excellence.
Responsibilities Provide timely and accurate responses to customer inquiries via phone, email, and in person Assist in resolving customer issues and escalating complex problems when necessary Maintain and update customer records and documentation Coordinate with internal teams to ensure service satisfaction Process orders, forms, applications, and requests efficiently Follow up on customer interactions and provide ongoing support Handle administrative tasks and support front-desk operations Qualifications
Qualifications
High school diploma or equivalent; associate degree preferred Minimum 1 year of customer service or administrative experience Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and as part of a team Problem-solving mindset with attention to detail Additional Information
Benefits
Competitive salary: $50,000 - $54,000 per year Clear growth opportunities within the company Skill development through training and mentoring Professional and supportive team environment Consistent Monday to Friday schedule Full-time position with long-term stability
About Us
At
Reboot Staff , we are committed to delivering exceptional workforce solutions while supporting career growth and professional development for our team. Our mission is to build a workplace where every individual feels empowered, valued, and equipped to thrive. With a dedication to excellence, innovation, and integrity, we focus on creating lasting success for both our clients and our employees.
Job Description
Job Description
We are currently seeking a detail-oriented and motivated
Customer Service Assistant
to join our team in Austin, TX. This role involves providing high-quality support to clients and ensuring smooth communication between departments. You will play a vital part in delivering a superior service experience while maintaining our company's standard of excellence.
Responsibilities Provide timely and accurate responses to customer inquiries via phone, email, and in person Assist in resolving customer issues and escalating complex problems when necessary Maintain and update customer records and documentation Coordinate with internal teams to ensure service satisfaction Process orders, forms, applications, and requests efficiently Follow up on customer interactions and provide ongoing support Handle administrative tasks and support front-desk operations Qualifications
Qualifications
High school diploma or equivalent; associate degree preferred Minimum 1 year of customer service or administrative experience Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and as part of a team Problem-solving mindset with attention to detail Additional Information
Benefits
Competitive salary: $50,000 - $54,000 per year Clear growth opportunities within the company Skill development through training and mentoring Professional and supportive team environment Consistent Monday to Friday schedule Full-time position with long-term stability