USG is hiring: IT Technical Specialist in Chicago

Overview IT Technical Specialist role at USG in Chicago, IL. Base pay range $120,000.00/yr - $135,000.00/yr Responsibilities Provide support for installing, patching, upgrading, configuring, and maintaining Oracle E-Business Suite 12i and Oracle databases (11g/12c/19c) to ensure system stability, performance, and security. Support Oracle Real Application Clusters (RAC), Data Guard, and disaster recovery procedures for high availability and business continuity. Provide support for third-party applications such as Vertex, Noetix, and I Scramble, ensuring optimal integration. Administer Oracle ERP applications, including Financials, Supply Chain, and HR/Payroll, to ensure optimal performance. Support OBIEE implementation and manage systems in Unix/Linux and Windows environments. Utilize UNIX shell scripting, Oracle ASM/RAC databases, and support third-party tools (GRC, Hyperion, Apex, Excel4apps). Use Oracle Enterprise Manager and other monitoring tools (Grafana, Zabbix, ServiceNow) to monitor availability and performance of Oracle EBS applications and databases. Perform database upgrades from Oracle 11g/12c to 19c with minimal downtime; implement and maintain OID (Oracle Internet Directory) and OAM (Oracle Access Manager) for identity, authentication, and authorization for Oracle applications. Analyze and resolve performance issues across the Oracle EBS application, concurrent managers, and database tiers; provide 24x7 Level 2 support for business-critical applications. Manage database space, perform capacity planning, cloning, backup/restore, and patching. Qualifications Bachelor’s degree in Computer Information Systems, Computer Science, or related field, or foreign equivalent. 5 years of related experience. Strong knowledge in Oracle E-Business Suite, Oracle databases, RAC, Data Guard, OBIEE, and operating in Unix/Linux and Windows environments. Experience with Oracle ASM/RAC, Oracle Internet Directory (OID), Oracle Access Manager (OAM); familiarity with GRC, Hyperion, Apex, and Excel4apps. Experience with Oracle Enterprise Manager and monitoring tools (Grafana, Zabbix, ServiceNow). Ability to perform database upgrades to 19c and manage system performance, with 24x7 support responsibilities. Proactive problem solving, strong communication skills, and the ability to work in a fast-paced environment. Work arrangement 2-3 days of remote work are allowed. Must live within normal commuting distance of Chicago, IL. Benefits Two medical insurance options, vision, and dental coverage (costs vary by coverage level; options available from day one). 401(k) Plan with company match and a pension plan; paid time off, paid holidays, life insurance, accident insurance, legal insurance, and more. Bonus potential for all employees; other programs available depending on role and performance. Equal employment opportunity USG is an equal opportunity employer. EOE including disability/veteran. #J-18808-Ljbffr