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Riversideservco

Field Operations Manager

Riversideservco, Hopkinton, Massachusetts, us, 01748

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Are you an experienced leader with a passion for managing teams and ensuring operational excellence? As the

Field Operations Manager (FOM)

at Riverside Services, you’ll take charge of overseeing field employees, driving production goals, and maintaining the highest quality and safety standards in landscape maintenance. This is your opportunity to lead a skilled and motivated team, contributing to Riverside’s reputation for excellence. Qualifications:

Required: Proven leadership skills with the ability to

motivate, manage, and develop teams Comprehensive knowledge of

landscape maintenance practices

and safety protocols Strong collaboration and communication skills for effective coordination with crew members and account managers High attention to detail and a commitment to delivering quality in every aspect of the role Valid

driver’s license Ability to obtain

Landscape Technician certification

within six months of employment Preferred: Prior experience managing field operations in landscaping or a related industry Familiarity with Greenius Software Training or similar industry tools What You’ll Do:

Lead and Support Teams: Directly manage foremen and field teams, fostering a

positive, high-performing work environment Provide support and guidance to ensure team members succeed in their roles Facility and Safety Oversight: Maintain the

Riverside Services yard , keeping it clean, organized, and operating efficiently Uphold and enforce

safety procedures , addressing any unsafe conditions promptly Recruitment and Training: Collaborate with the Landscape Maintenance GM to assess staffing needs, hire new crew members, and oversee onboarding Participate in industry seminars and continuous learning to stay ahead of trends Operational Coordination: Communicate with Account Managers regularly to stay informed on client/site needs Attend weekly scheduling, safety, and management meetings to align operations with company goals Winter and Off-Season Management: Oversee

snow removal operations , manage uniforms and equipment, and handle off-season tasks like salt deliveries and spring readiness Reporting and Accountability: Submit detailed weekly reports, including close-out information, training updates, purchase requests, and employee issues Production, Quality, and Safety Responsibilities:

Hands-On Leadership: Work alongside crews as needed to meet schedules and budgets. Rotate through daily crew visits, providing

guidance, feedback, and quality assurance Training & Development: Conduct hands-on training in equipment operation, safety practices, and quality techniques Minimize property damage and improve employee performance through focused instruction Quality Control: Ensure all projects meet Riverside Services'

high-quality standards Identify areas for improvement and implement corrective actions promptly Winter Training Support: Oversee compliance and implementation of

Greenius Software Training

for team members Provide support during winter training sessions Field Operations Oversight: Manage repair orders, communicate priorities with mechanics, and provide ongoing counsel and discipline for field employees Conduct

Sitefotos reports

to catalog training opportunities, quality inspections, and site performance Join Riverside Services as a Field Operations Manager and help us maintain the highest standards of landscape excellence while leading a motivated and skilled team.

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