Robert Half
Robert Half is hiring: Medical Customer Service Rep in Doylestown
Robert Half, Doylestown, PA, US
Job Description
Job Description
Robert Half is assisting a healthcare organization in seeking a highly organized and detail-oriented ED Registrar for a long-term temporary assignment. The successful candidate will serve as the primary point of contact for patients, visitors, and medical staff in the emergency room, providing exemplary customer service while ensuring accurate recording and management of patient information.
The schedule for this position is:
Wk1 Sun, Tue, Wed, Th, Fr 4.30p-1a
Wk 2 Mon, Tue, Th, Fri, Sat, 4.30p-1a
Key Responsibilities:
Patient Registration: Collect, verify, and record patient information at registration to ensure all data is accurately documented in the system
Insurance Verification: Confirm patient insurance coverage and enter details into the system, ensuring compliance with policies and procedures
Customer Service: Provide prompt, courteous assistance to patients and visitors, addressing inquiries and concerns with professionalism and empathy
Coordination with Medical Staff: Collaborate with emergency room physicians and nurses to ensure smooth patient admission and communication during critical situations.
Document Management: Maintain compliance with HIPAA standards while handling sensitive patient information, ensuring all forms are completed and filed properly
Payment Processing: Process payments for services and provide receipts where needed, including collecting co-pays where applicable.
Previous experience in a healthcare setting, particularly in patient registration or administrative roles, is strongly preferred.
Proficiency with hospital information systems and software such as Epic or Cerner is a plus.
Ability to handle fast-paced, high-stress situations with efficiency while maintaining a calm demeanor.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Knowledge of medical terminology and insurance processes is preferred.
Must be able to adapt and be reliable in a dynamic environment. For immediate consideration please call Christine at 215-244-1870, or send your updated resume to Christine at Christine.MacMahon@RobertHalf com Thank you!• At least 1 year of experience in a healthcare setting, preferably in patient registration or administrative roles.
• Familiarity with hospital information systems such as Epic or Cerner is highly desirable.
• Strong ability to remain composed and effective in fast-paced, high-pressure situations.
• Excellent verbal and written communication skills to interact clearly and professionally with patients and staff.
• High attention to detail and strong organizational abilities to manage multiple tasks efficiently.
• Knowledge of medical terminology and insurance processes is preferred.
• Reliable and adaptable to changing schedules and dynamic environments.
• Proficiency in customer service software and basic medical terminology.
The schedule for this position is:
Wk1 Sun, Tue, Wed, Th, Fr 4.30p-1a
Wk 2 Mon, Tue, Th, Fri, Sat, 4.30p-1a
Key Responsibilities:
Patient Registration: Collect, verify, and record patient information at registration to ensure all data is accurately documented in the system
Insurance Verification: Confirm patient insurance coverage and enter details into the system, ensuring compliance with policies and procedures
Customer Service: Provide prompt, courteous assistance to patients and visitors, addressing inquiries and concerns with professionalism and empathy
Coordination with Medical Staff: Collaborate with emergency room physicians and nurses to ensure smooth patient admission and communication during critical situations.
Document Management: Maintain compliance with HIPAA standards while handling sensitive patient information, ensuring all forms are completed and filed properly
Payment Processing: Process payments for services and provide receipts where needed, including collecting co-pays where applicable.
Previous experience in a healthcare setting, particularly in patient registration or administrative roles, is strongly preferred.
Proficiency with hospital information systems and software such as Epic or Cerner is a plus.
Ability to handle fast-paced, high-stress situations with efficiency while maintaining a calm demeanor.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Knowledge of medical terminology and insurance processes is preferred.
Must be able to adapt and be reliable in a dynamic environment. For immediate consideration please call Christine at 215-244-1870, or send your updated resume to Christine at Christine.MacMahon@RobertHalf com Thank you!• At least 1 year of experience in a healthcare setting, preferably in patient registration or administrative roles.
• Familiarity with hospital information systems such as Epic or Cerner is highly desirable.
• Strong ability to remain composed and effective in fast-paced, high-pressure situations.
• Excellent verbal and written communication skills to interact clearly and professionally with patients and staff.
• High attention to detail and strong organizational abilities to manage multiple tasks efficiently.
• Knowledge of medical terminology and insurance processes is preferred.
• Reliable and adaptable to changing schedules and dynamic environments.
• Proficiency in customer service software and basic medical terminology.