Social Element
Social Media Community Manager - Spanish
Social Element, Houston, Texas, United States, 77246
Overview
Social Media Community Manager - Spanish role at Social Element. We are looking for native level Spanish Social Media Community Managers to excite and engage with the audience for a leading nonprofit organization within the travel and tourism industry. This is a remote position open to candidates in the United States. Type: Hourly Paid, Part Time. Join us at Social Element to make social better for everyone. We seek to cultivate strong, genuine connections with our brand’s audience, creating a true sense of community and sparking engagement through meaningful interactions. What You’ll Do
Dive into the travel and tourism world and connect with the brand’s audiences for the Spanish markets. Master context to address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with the brand's tone of voice. Engage across multiple platforms (TikTok, Instagram, Facebook) to keep conversations vibrant and engaging. Be at the frontline of managing and growing an enthusiastic online community; act as a moderator to ensure a welcoming, safe, inclusive space where consumers feel respected. Working Hours
We require mixed flexibility across weekdays, evenings, and weekends to cover all possible project hours, as determined by the client’s needs. More information will be provided during the process. IT Policy
We operate a BYOD (Bring Your Own Device) policy. The following IT requirements must be met to qualify for the process: Operating system: Windows 11 / macOS 13 (Ventura) or higher with Admin credentials. At least 8 GB RAM (16 GB recommended). A secure home broadband Internet connection (minimum 20 Mbps download and 1 Mbps upload; 50 Mbps download and 5 Mbps upload recommended). 40 GB available HDD (SSD recommended). A webcam and headset. Android or iOS device for 2FA. Chromebook, Linux, and Cloud VMs are not supported. If you want to run a local VM, provide computer specs and explain how you intend to do this. Touchscreen monitor without a keyboard and mouse is not allowed. Note: All IT requirements are essential to qualify for the process and IT policy. Requirements
Excellent Spanish language knowledge with superb writing skills in Spanish. Advanced English language skills for training and communication in English. Background experience in engagement, social customer care, and/or community management (brand or digital agency). Knowledge of social media platforms (Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, YouTube) and ability to stay on top of trends. Comfort with digital tools (e.g., Sprinklr, Social Sprout) and internal tools (availability scheduling tools, Google Chat, etc.). Cultural knowledge and interest in California, with the ability to learn the California brand and product offering. Self-motivated, thrives in a remote environment, with a structured approach to work and the ability to maintain productivity from home. Hiring Process
The hiring process includes Online Assessment and Behavioral interview with a member of our Talent Team. How To Apply
Upload your resume and a cover letter (or a link to your cover letter video). Include the following details in your cover letter/video: Details of your personal/professional experience related to this work. Why you want to be part of our team at Social Element. We are excited to receive your application!
#J-18808-Ljbffr
Social Media Community Manager - Spanish role at Social Element. We are looking for native level Spanish Social Media Community Managers to excite and engage with the audience for a leading nonprofit organization within the travel and tourism industry. This is a remote position open to candidates in the United States. Type: Hourly Paid, Part Time. Join us at Social Element to make social better for everyone. We seek to cultivate strong, genuine connections with our brand’s audience, creating a true sense of community and sparking engagement through meaningful interactions. What You’ll Do
Dive into the travel and tourism world and connect with the brand’s audiences for the Spanish markets. Master context to address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with the brand's tone of voice. Engage across multiple platforms (TikTok, Instagram, Facebook) to keep conversations vibrant and engaging. Be at the frontline of managing and growing an enthusiastic online community; act as a moderator to ensure a welcoming, safe, inclusive space where consumers feel respected. Working Hours
We require mixed flexibility across weekdays, evenings, and weekends to cover all possible project hours, as determined by the client’s needs. More information will be provided during the process. IT Policy
We operate a BYOD (Bring Your Own Device) policy. The following IT requirements must be met to qualify for the process: Operating system: Windows 11 / macOS 13 (Ventura) or higher with Admin credentials. At least 8 GB RAM (16 GB recommended). A secure home broadband Internet connection (minimum 20 Mbps download and 1 Mbps upload; 50 Mbps download and 5 Mbps upload recommended). 40 GB available HDD (SSD recommended). A webcam and headset. Android or iOS device for 2FA. Chromebook, Linux, and Cloud VMs are not supported. If you want to run a local VM, provide computer specs and explain how you intend to do this. Touchscreen monitor without a keyboard and mouse is not allowed. Note: All IT requirements are essential to qualify for the process and IT policy. Requirements
Excellent Spanish language knowledge with superb writing skills in Spanish. Advanced English language skills for training and communication in English. Background experience in engagement, social customer care, and/or community management (brand or digital agency). Knowledge of social media platforms (Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, YouTube) and ability to stay on top of trends. Comfort with digital tools (e.g., Sprinklr, Social Sprout) and internal tools (availability scheduling tools, Google Chat, etc.). Cultural knowledge and interest in California, with the ability to learn the California brand and product offering. Self-motivated, thrives in a remote environment, with a structured approach to work and the ability to maintain productivity from home. Hiring Process
The hiring process includes Online Assessment and Behavioral interview with a member of our Talent Team. How To Apply
Upload your resume and a cover letter (or a link to your cover letter video). Include the following details in your cover letter/video: Details of your personal/professional experience related to this work. Why you want to be part of our team at Social Element. We are excited to receive your application!
#J-18808-Ljbffr