ALO
Overview
The Operations Lead is critical in the store leadership team and is responsible for driving profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Responsibilities
Lead and execute inventory management processes with a focus on maximizing inventory accuracy and reducing shrink Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management Champion strong visual standards for the sales floor Support a safe work environment and efficient operation through strong stockroom standards and processes Business and People Leadership
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests Leads by example and inspires staff in daily operations and guest experience Directly oversee the Operations Associates; responsible for recruitment and development of talent Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Manager Qualifications
2+ years of prior work experience in a client-centric, sales environment Proven leadership capabilities demonstrating excellent decision making Values feedback, receptive to receiving feedback and eager to provide High energy, upbeat and enthusiastic with the ability to integrate fun and work Self-motivated with a desire to achieve results and excel individually, and as a team Excellent interpersonal and written communication skills Aligns with and embodies Alo’s guiding principles Job Level: Associate Job Details
The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, all full-time employees are expected to have open availability and to work variable shifts including peak days and weekends. All employees are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving through the end of the holiday season (the 1st week of January). Perks
Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves Competitive medical, dental and vision plan options; additional benefits such as virtual mental health provider access and new parent support for employees and dependents (Full-Time) 401K with company matching (Full-Time) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries The Company’s Lead base pay ranges from $20.00 - $22.00/hour in Boston, MA. Leads may participate in the Monthly Store Incentive bonus program. Other rewards may include clothing allowance, employee discount, 401K, medical/dental/vision plans, commuter benefits, Talkspace, and AloMoves. For CA residents, Job Applicant Privacy Policy HERE. Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Retail Apparel and Fashion
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The Operations Lead is critical in the store leadership team and is responsible for driving profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Responsibilities
Lead and execute inventory management processes with a focus on maximizing inventory accuracy and reducing shrink Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management Champion strong visual standards for the sales floor Support a safe work environment and efficient operation through strong stockroom standards and processes Business and People Leadership
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests Leads by example and inspires staff in daily operations and guest experience Directly oversee the Operations Associates; responsible for recruitment and development of talent Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed Execute company-level operations-focused directives, projects and initiatives, in partnership with the Operations & Visual Manager Qualifications
2+ years of prior work experience in a client-centric, sales environment Proven leadership capabilities demonstrating excellent decision making Values feedback, receptive to receiving feedback and eager to provide High energy, upbeat and enthusiastic with the ability to integrate fun and work Self-motivated with a desire to achieve results and excel individually, and as a team Excellent interpersonal and written communication skills Aligns with and embodies Alo’s guiding principles Job Level: Associate Job Details
The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, all full-time employees are expected to have open availability and to work variable shifts including peak days and weekends. All employees are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving through the end of the holiday season (the 1st week of January). Perks
Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves Competitive medical, dental and vision plan options; additional benefits such as virtual mental health provider access and new parent support for employees and dependents (Full-Time) 401K with company matching (Full-Time) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries The Company’s Lead base pay ranges from $20.00 - $22.00/hour in Boston, MA. Leads may participate in the Monthly Store Incentive bonus program. Other rewards may include clothing allowance, employee discount, 401K, medical/dental/vision plans, commuter benefits, Talkspace, and AloMoves. For CA residents, Job Applicant Privacy Policy HERE. Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Retail Apparel and Fashion
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