Jerry
Director, Business Operations & Strategy (Marketplace Growth)
Jerry, Atlanta, Georgia, United States, 30383
Overview
Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. In this high-visibility role, you report to the VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. You will work cross-functionally with product, engineering, and analytics to create a seamless user experience and drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This role offers an opportunity to shape the strategy of a category-defining fintech company at scale. We are building the first super app to make car ownership affordable and accessible through insurance, buy/sell, registration, loans, safety, repairs, parking, and more. Since 2019, we have launched multiple products, grown to 5M+ customers, raised $240M in funding, scaled revenue 60x, and expanded to 225 team members across 6 countries. Responsibilities
Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance for the insurance marketplace. Collaborate cross-functionally with product, engineering, and analytics to deliver a seamless user experience and drive key outcomes (loss ratio, retention, conversion). Define and implement operating models and processes to scale Jerry.ai’s insurance business from 5M to 50M customers and support growth toward a $10B business. Qualifications
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc). 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred). Track record of hiring and managing high-performing teams. Who You Are
You use a structured framework for problem-solving and live by first principles. You can communicate effectively with technical stakeholders, business partners, and the C-suite. You set a very high bar for yourself and your team and continually raise it in pursuit of excellence. About Jerry.ai
Jerry.ai is America’s first and only super app to radically simplify car ownership. We’re redefining how people manage owning a car, handling insurance, financing, maintenance, safety, and other services. We are backed by AI/ML and have a 4.7 star rating with over 5 million customers. Since founding in 2017, we have raised over $240M and expanded to a global team. Benefits and Equity
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, parental leave, 401(k) with employer matching, and wellness benefits. Equity opportunities may also be part of total rewards. Pay ranges are determined by location, market conditions, and experience. Some roles may have limited eligibility for certain benefits. Equal Opportunity
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We provide reasonable accommodations in the job application process. If you need assistance due to a disability, please contact recruiting@jerry.ai.
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Jerry.ai is looking for a Director, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. In this high-visibility role, you report to the VP of Insurance Operations and own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. You will work cross-functionally with product, engineering, and analytics to create a seamless user experience and drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This role offers an opportunity to shape the strategy of a category-defining fintech company at scale. We are building the first super app to make car ownership affordable and accessible through insurance, buy/sell, registration, loans, safety, repairs, parking, and more. Since 2019, we have launched multiple products, grown to 5M+ customers, raised $240M in funding, scaled revenue 60x, and expanded to 225 team members across 6 countries. Responsibilities
Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance for the insurance marketplace. Collaborate cross-functionally with product, engineering, and analytics to deliver a seamless user experience and drive key outcomes (loss ratio, retention, conversion). Define and implement operating models and processes to scale Jerry.ai’s insurance business from 5M to 50M customers and support growth toward a $10B business. Qualifications
Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc). 7+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred). Track record of hiring and managing high-performing teams. Who You Are
You use a structured framework for problem-solving and live by first principles. You can communicate effectively with technical stakeholders, business partners, and the C-suite. You set a very high bar for yourself and your team and continually raise it in pursuit of excellence. About Jerry.ai
Jerry.ai is America’s first and only super app to radically simplify car ownership. We’re redefining how people manage owning a car, handling insurance, financing, maintenance, safety, and other services. We are backed by AI/ML and have a 4.7 star rating with over 5 million customers. Since founding in 2017, we have raised over $240M and expanded to a global team. Benefits and Equity
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, parental leave, 401(k) with employer matching, and wellness benefits. Equity opportunities may also be part of total rewards. Pay ranges are determined by location, market conditions, and experience. Some roles may have limited eligibility for certain benefits. Equal Opportunity
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We provide reasonable accommodations in the job application process. If you need assistance due to a disability, please contact recruiting@jerry.ai.
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