SR International
Customer Service Representative (CSR 3)
SR International, Phoenix, Arizona, United States, 85003
Job Posting: Customer Service Representative (CSR 3)
Job Code:
AZ 8069 Client:
State of Arizona - Department of Revenue (AZDOR) Location:
1600 W. Monroe St., Phoenix, AZ 85007 & Mesa, AZ Contract Length:
12 Months
About the Role:
The Arizona Department of Revenue is seeking a
Customer Service Representative 3
to support its
Taxpayer Services - Licensing Unit . This is a
customer-facing, in-person
position that involves direct interaction with taxpayers regarding licensing and payment processing.
This is a
contract position
requiring on-site work at both the
Phoenix
and
Mesa
office locations. Schedule will vary based on assignment: Phoenix:
Monday - Friday, 8:00 AM - 5:00 PM Mesa:
Monday - Thursday, 7:00 AM - 6:00 PM Key Responsibilities:
Provide front-line customer service to taxpayers Process tax-related payments: cash, checks, credit/debit, money orders Complete daily reconciliation and end-of-day balancing Assist with license applications and updates Educate customers on relevant laws, rules, and procedures Maintain accurate and confidential taxpayer account records Required Skills:
2+ years of customer service experience 1+ year in a high production/fast-paced environment Experience with
cash handling Proficient in
Google Suite
and
Microsoft Excel Strong
basic math
skills Preferred Qualifications:
Bilingual (Spanish)
preferred Additional Information:
This position is open to
local candidates only Must be willing to commute to
both Phoenix and Mesa
locations In-person interview is required
Compensation: $18.00 per hour
About SR International INC
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.
AZ 8069 Client:
State of Arizona - Department of Revenue (AZDOR) Location:
1600 W. Monroe St., Phoenix, AZ 85007 & Mesa, AZ Contract Length:
12 Months
About the Role:
The Arizona Department of Revenue is seeking a
Customer Service Representative 3
to support its
Taxpayer Services - Licensing Unit . This is a
customer-facing, in-person
position that involves direct interaction with taxpayers regarding licensing and payment processing.
This is a
contract position
requiring on-site work at both the
Phoenix
and
Mesa
office locations. Schedule will vary based on assignment: Phoenix:
Monday - Friday, 8:00 AM - 5:00 PM Mesa:
Monday - Thursday, 7:00 AM - 6:00 PM Key Responsibilities:
Provide front-line customer service to taxpayers Process tax-related payments: cash, checks, credit/debit, money orders Complete daily reconciliation and end-of-day balancing Assist with license applications and updates Educate customers on relevant laws, rules, and procedures Maintain accurate and confidential taxpayer account records Required Skills:
2+ years of customer service experience 1+ year in a high production/fast-paced environment Experience with
cash handling Proficient in
Google Suite
and
Microsoft Excel Strong
basic math
skills Preferred Qualifications:
Bilingual (Spanish)
preferred Additional Information:
This position is open to
local candidates only Must be willing to commute to
both Phoenix and Mesa
locations In-person interview is required
Compensation: $18.00 per hour
About SR International INC
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.