Tex Tech Industries is hiring: IT Support Technician in Monmouth

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Tex Tech Industries Inc. is a leading developer and supplier of high-performance materials globally, and we are committed to providing innovative solutions for each of our customers. We serve wide-ranging industries, including aerospace, protective apparel, automotive, law enforcement, coatings, filtration, 3D weaving, and high-performance materials.

Tex Tech is looking for an experienced IT Support Technician to join our team. The ideal candidate would have experience supporting Windows 10/11, Windows server, Active Directory, IBM iSeries, phone systems, networking, wireless APs, and firewalls.

Responsibilities

• Perform routine maintenance, patching, backups, and monitoring using company approved software
• Onboard/offboard users, devices and services
• Configure and manage switches, firewalls, and wireless access points
• Install and configure all required software
• Maintain detailed records of hardware and software, including repairs, configurations, and inventory
• Diagnose and resolve hardware and software problems, including computer, printer, and network issues
• Manage data backups and disaster recovery
• Monitor servers, network equipment, and other critical systems to ensure optimal performance and availability
• Track and maintain an inventory of IT equipment and software licenses

Qualifications

• Associate degree in Information Systems or 5+ years of hands-on experience in IT Support
• Strong knowledge of Windows Server, Microsoft 365, server virtualization, and networking fundamentals
• Experience with RMM tools and remote desktop technologies
• Excellent communication, organizational, and problem-solving skills
• Experience managing network equipment such as switches, firewalls, and wireless access points

Preferred Qualifications (not Required)

• Bachelor’s degree in Information Systems
• Experience managing an IBM iSeries

Starting pay is $50,000 to $60,000 depending on education, skills and experience.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Textile Manufacturing

Location: Monmouth, ME