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FIGS

Assistant Store Manager

FIGS, Houston, Texas, United States, 77246

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Overview

FIGS is looking for an 100% awesome, capable, and experienced Assistant Store Manager to assist in leading our Rice Village Community Hub in Houston, TX. This role involves overseeing the training, development, and performance management of all Community Hub associates, ensuring an exceptional experience for our healthcare professionals, and addressing their needs promptly. The Assistant Store Manager will work closely with the General Manager to drive sales and profitability through effective management practices and strategic planning, and will collaborate with the retail leadership team to create and implement strategies to store goals. What you’ll do

Ensure the FIGS brand and mission are at the forefront of all Hub activities Serve as a brand ambassador through product expertise, sharing the product story with all customers, making product recommendations, and training the team Lead by example on the sales floor up to 5 days per week, offering real-time feedback and coaching to the team Educate and train team members to deliver exceptional customer experiences Drive and maintain sales goals for the store Participate in visual merchandising and coach team on store standards, store cleanliness, and organization Assist in daily operations, including opening and closing procedures Support the Store General Manager in recruiting, training, scheduling, and developing team members Provide feedback on product needs to the store manager on a weekly basis Oversee inventory management, including stock replenishment and inventory accuracy Assist in budget management and expense control Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs) Accurately track hours and expenses, and participate in the review of the Hub P&L statements to ensure accuracy Ensure all safety and security procedures are followed and communicate potential issues Foster a positive, productive, and inspirational work environment Qualifications

5+ years retail experience 2+ years managing high-volume retail Action-oriented, results driven Ability to motivate others and build effective teams Strong leadership and team management skills Skilled at mediating and negotiating to resolve conflict Strong oral and written communication skills All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis Other must haves

Passion for delivering outstanding customer service and proven experience in retail management Knows how to have fun and boost positive vibes Comfortable in a fast-paced, ever changing environment Embodies FIGS brand ethos through and through Entrepreneurial mindset FIGS Benefits

Comprehensive benefits and perks package focused on well-being, including premium medical, dental and vision coverage, and full access to wellness services FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of contributions Meaningful time away for baby bonding, including parental leave and transition back to work for primary caregivers Personalized discount codes for 50% off FIGS products and 25% site-wide for family and friends Access to FIGS Vet programs, discounted pet services, and more Benefits eligibility determined by hour requirements and length of service A Little Bit About Us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that celebrates, empowers and serves healthcare professionals. We redefine scrubs with technically advanced apparel that blends comfort, durability, function, and style at an affordable price. With the largest DTC platform in healthcare apparel, we serve a growing community of loyal customers and have built a community and lifestyle around the healthcare profession. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals globally. Threads for Threads donates scrubs to healthcare professionals in resource-poor countries. FIGS considers all Qualified Applicants, including those with Criminal Histories, for Employment in accordance with applicable state and local laws.

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