Nashville Conflict Resolution Center
Parenting Mediation Director
Nashville Conflict Resolution Center, Nashville, Tennessee, United States, 37247
The Parenting Mediation Director plays an integral role in leading the Parenting Mediation Program at Nashville Conflict Resolution Center (NCRC). Primary areas of focus include providing mediation services to families including pro se parents to mediate parenting plans and divorce across Middle Tennessee.
NCRC is a nonprofit organization that helps people resolve conflicts to restore and stabilize families, housing, and community harmony. NCRC staff and trained volunteers currently mediate hundreds of cases per year, allowing participants to shape collaborative resolutions and avoid further legal or disciplinary intervention. This form of restorative justice produces consensus-based plans through face-to-face dialogue.
Job Responsibilities
Job responsibilities include: Conduct family mediations and implement programs commensurate with NCRC’s mission and funding. Establish and follow best practices in accordance with the mediation profession, Tennessee Rule 31 mediation, and community mediation specifically. Supervise, manage, and oversee all aspects of the mediation process including intake, scheduling, mediation, follow up,and submitting outcomes of all Family Mediation cases both in-person and online. Train, supervise and advise volunteer and contract mediators interested in serving with the Parenting Mediation program. Utilize Salesforce to enter and maintain updated information for all parenting mediations, participants, and volunteers on an ongoing basis while also maintaining ongoing reporting in accordance with grant funding. Oversee the convening process and support the intake specialist in all aspects of the referral process from the courts. Develop and maintain relationships with courtroom clerks, judges, and various community partners, conducting outreach where appropriate. Participate in and lead conflict management training and workshops for volunteer and contract mediators, referral partners, and community groups. Qualifications
Qualifications include: JD or equivalent with passage of the Tennessee Bar within 1 year of employment Demonstrated commitment to restorative practices and ADR (alternative dispute resolution) 1-3 years of mediation experience, legal experience, or conflict management training. Rule 31 Family training/listing preferred, including completion of DV training. (Must agree to complete within 90 days of employment) Advanced written, oral and interpersonal communication skills, including acumen to build and maintain effective working relationships at all levels of the organization. Evaluate problems accurately and exercise appropriate judgment and discretion when dealing with clients, coworkers, community partners, and volunteers. Analytical and adept with databases and reporting documents as well as technology including Salesforce, Zoom, Microsoft Office, Google, and DocuSign. Must pass fingerprint/background check to comply with grant requirements. Valid driver’s license and proof of vehicle insurance; availability of a personal vehicle on a daily basis is required. Additional Information
Salary and Benefits include: Salary range: $73,000-$79,000 annually. Monthly healthcare stipend. Two (2%) percent simple IRA employer contribution. Life insurance and short-term disability policies provided. Generous PTO. All major holidays. Hybrid role with flexible work-from-home hours. How to Apply
Please email a cover letter and your resume toinfo@nashvilleconflict.org . Candidates who pass to the interview stage will be required to provide three references. Details
Date Posted: September 8, 2025 Type: Full-Time Job Function: Administrative Service Area: Social / Human Services Start Date: 10/27/2025 Salary Range: $73,000-$79,000 Working Hours: Generally 8:30 to 4:30 M-F
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Job responsibilities include: Conduct family mediations and implement programs commensurate with NCRC’s mission and funding. Establish and follow best practices in accordance with the mediation profession, Tennessee Rule 31 mediation, and community mediation specifically. Supervise, manage, and oversee all aspects of the mediation process including intake, scheduling, mediation, follow up,and submitting outcomes of all Family Mediation cases both in-person and online. Train, supervise and advise volunteer and contract mediators interested in serving with the Parenting Mediation program. Utilize Salesforce to enter and maintain updated information for all parenting mediations, participants, and volunteers on an ongoing basis while also maintaining ongoing reporting in accordance with grant funding. Oversee the convening process and support the intake specialist in all aspects of the referral process from the courts. Develop and maintain relationships with courtroom clerks, judges, and various community partners, conducting outreach where appropriate. Participate in and lead conflict management training and workshops for volunteer and contract mediators, referral partners, and community groups. Qualifications
Qualifications include: JD or equivalent with passage of the Tennessee Bar within 1 year of employment Demonstrated commitment to restorative practices and ADR (alternative dispute resolution) 1-3 years of mediation experience, legal experience, or conflict management training. Rule 31 Family training/listing preferred, including completion of DV training. (Must agree to complete within 90 days of employment) Advanced written, oral and interpersonal communication skills, including acumen to build and maintain effective working relationships at all levels of the organization. Evaluate problems accurately and exercise appropriate judgment and discretion when dealing with clients, coworkers, community partners, and volunteers. Analytical and adept with databases and reporting documents as well as technology including Salesforce, Zoom, Microsoft Office, Google, and DocuSign. Must pass fingerprint/background check to comply with grant requirements. Valid driver’s license and proof of vehicle insurance; availability of a personal vehicle on a daily basis is required. Additional Information
Salary and Benefits include: Salary range: $73,000-$79,000 annually. Monthly healthcare stipend. Two (2%) percent simple IRA employer contribution. Life insurance and short-term disability policies provided. Generous PTO. All major holidays. Hybrid role with flexible work-from-home hours. How to Apply
Please email a cover letter and your resume toinfo@nashvilleconflict.org . Candidates who pass to the interview stage will be required to provide three references. Details
Date Posted: September 8, 2025 Type: Full-Time Job Function: Administrative Service Area: Social / Human Services Start Date: 10/27/2025 Salary Range: $73,000-$79,000 Working Hours: Generally 8:30 to 4:30 M-F
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