Tandym Group
A recognized services organization in New Jersey is actively seeking a new ServiceNow Expert to lead the design, development, and administration of their ServiceNow platform.
Responsibilities:
Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality Develop and maintain API - based integrations between ServiceNow and other enterprise systems Partner with IT and business teams to refine workflows, automate processes, and improve service delivery Implement role - based access controls, monitor platform performance, and ensure compliance with security policies Plan and execute version upgrades and patching with minimal disruption Produce technical and user documentation; provide training to system users and administrators Qualifications:
4+ years of hands - on ServiceNow administration and development experience Strong understanding of ITIL processes and best practices Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio Experience with ServiceNow integrations using REST/SOAP web services Strong analytical skills and ability to translate business requirements into technical solutions Desired Skills:
ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD) Experience with ITOM Discovery, Event Management, or Performance Analytics Knowledge of Agile/Scrum methodologies
Responsibilities:
Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality Develop and maintain API - based integrations between ServiceNow and other enterprise systems Partner with IT and business teams to refine workflows, automate processes, and improve service delivery Implement role - based access controls, monitor platform performance, and ensure compliance with security policies Plan and execute version upgrades and patching with minimal disruption Produce technical and user documentation; provide training to system users and administrators Qualifications:
4+ years of hands - on ServiceNow administration and development experience Strong understanding of ITIL processes and best practices Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio Experience with ServiceNow integrations using REST/SOAP web services Strong analytical skills and ability to translate business requirements into technical solutions Desired Skills:
ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD) Experience with ITOM Discovery, Event Management, or Performance Analytics Knowledge of Agile/Scrum methodologies