Adams County, Colorado
Homelessness Resolution Navigator- (Project Designated)
Adams County, Colorado, Brighton, Colorado, United States, 80601
Overview
The Homelessness Resolution Navigator, based in the Department of Community Safety & Well-Being and the Crossroads Community Center, provides field-based outreach and navigation services to individuals experiencing unsheltered homelessness in unincorporated Adams County and neighboring municipalities. This includes crisis intervention, survival gear distribution, shelter and service referrals, and transportation supportall aimed at helping individuals transition to stable housing. This grant-funded position runs through September 30, 2026. Peer Support Specialist certification is available upon completion of required training. Nights / weekends may occasionally be necessary for community engagement. Responsibilities for Success
Act as a subject matter expert in navigating housing, employment, and benefit systems for low-income and underserved populations, including coaching residents through forms and paperwork. Build trust-based relationships with residents, empowering them to take steps toward ending homelessness, while knowing when to refer to other services outside the programs scope. Serve as the main point of contact for individuals experiencing homelessness in unincorporated Adams County, including managing drop-in hours and distributing outreach gear (e.g., tents, gloves, hand warmers). Collaborate with community partners, service providers, and the Adams County Street Outreach Network to coordinate services, respond to encampments and hotspots, and collect feedback on overlooked issues. Use evidence-based approaches such as trauma-informed care, low-barrier services, harm reduction, de-escalation, and Housing First to engage and support residents. Advocate for both individual needs and broader systems-level changes that benefit people experiencing homelessness. Enter and maintain accurate case notes and data in the Homelessness Management Information System (HMIS); support broader outreach initiatives, proposals, and projects as needed. Demonstrate strong organizational, scheduling, and project management skills; plan and supervise varied activities within policy and budget guidelines. Exhibit professionalism, ethical behavior, and sound judgment when addressing challenges, resolving issues, and adapting to urgent needs or shifting priorities. Perform other duties as assigned. Qualifications for Success
Lived Experience
Personal experience with incarceration, substance use, behavioral health concerns, poverty, homelessness, or intersectionality. Lived experience in the Denver Metro Area preferred. Actively pursuing wellness, recovery, and/or resiliency. Commitment to stigma reduction and a passion for serving people experiencing homelessness. Desire to pursue personal and professional development, including Peer Support Specialist Certification. Compassionate Problem-Solver
Approaches challenges with professionalism, integrity, cultural humility, and resilience. Demonstrates professionalism and tact in sensitive situations. Upholds and models healthy boundaries with colleagues and clients. Commitment to serving individuals while understanding systemic barriers and the larger homelessness and housing system. Demonstrates accountability and takes ownership of job performance. Collaborative Partner
Builds trust and positive relationships with staff, partners, and the community. Strong interpersonal and communication skills. Provides culturally relevant support to individuals from all backgrounds. Maintains effective working relationships with coworkers, county staff, partner agencies, and community members. Willingness to assist teammates and contribute to a team-based environment. Willingness to approach and build trust with unsheltered individuals, including those living in tents, RVs, or vehicles. Adaptable Learner
Able to work independently while achieving team goals. Quick to adapt to change and willing to learn new systems or approaches. Values and seeks personal and professional growth. Exercises sound judgment, confidentiality, and data security (e.g., handling personally identifiable information securely). Analytical and Organized
Strong organizational and time management skills. Able to prioritize cases and tasks effectively. Balances field work and administrative duties with equal importance. Keeps accurate records and adheres to policies and procedures. Positive Contributor
Demonstrates awareness, sensitivity, and adaptability to diverse cultural experiences. Maintains regular and punctual attendance. Values diversity and contributes to an inclusive and respectful environment. Field-Readiness
Prepared to engage directly with individuals in field settings. Comfortable working outdoors in adverse weather conditions. Engages in light physical labor, including walking, organizing, and lifting supplies up to 30 pounds. Has access to reliable transportation and is able to travel between worksites. Ability to drive a county vehicle and pass a motor vehicle check (preferred). Bilingual preferred. Lived Experience and Application Details
Lived experience may include involvement with the justice system, incarceration, poverty, homelessness, and/or behavioral health challenges. Up to one year of combined experience may be credited for demonstrated lived experience. If you would like your lived experience considered toward the Qualifications for Success, please respond to the relevant prompts in the Questions section. Professional and Academic Experience
One year of outreach experience with homeless population preferred. Justice involvement, homelessness, or experience in receiving public benefits can substitute for professional experience. Minimum three years released from supervision. None required for academic experience; up to one year toward combined experience for earned credits in higher education may be considered. License, Background Check and Other
Background Check: Criminal background check is required. Petty crimes or crimes older than two years should not automatically disqualify. Adams County JAFA compliance information included in posting. Additional materials may be requested; redact age-related information if provided on requests. Transportation: Employees must arrange their own transportation between locations. Benefits
AFLAC Supplemental Medical Insurance Basic Term Life & Optional Term Life Insurance Deferred Compensation Plan Dental/Vision/Medical Plans Generous Vacation/Sick leave Long-Term Disability Short-Term Disability Employee Assistance Program Employee Fitness Center Employee Health Clinics Flexible Work Schedules Recreation Center Discounts Training & Tuition Reimbursement Programs Wellness programs Lactation friendly certified workplace
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The Homelessness Resolution Navigator, based in the Department of Community Safety & Well-Being and the Crossroads Community Center, provides field-based outreach and navigation services to individuals experiencing unsheltered homelessness in unincorporated Adams County and neighboring municipalities. This includes crisis intervention, survival gear distribution, shelter and service referrals, and transportation supportall aimed at helping individuals transition to stable housing. This grant-funded position runs through September 30, 2026. Peer Support Specialist certification is available upon completion of required training. Nights / weekends may occasionally be necessary for community engagement. Responsibilities for Success
Act as a subject matter expert in navigating housing, employment, and benefit systems for low-income and underserved populations, including coaching residents through forms and paperwork. Build trust-based relationships with residents, empowering them to take steps toward ending homelessness, while knowing when to refer to other services outside the programs scope. Serve as the main point of contact for individuals experiencing homelessness in unincorporated Adams County, including managing drop-in hours and distributing outreach gear (e.g., tents, gloves, hand warmers). Collaborate with community partners, service providers, and the Adams County Street Outreach Network to coordinate services, respond to encampments and hotspots, and collect feedback on overlooked issues. Use evidence-based approaches such as trauma-informed care, low-barrier services, harm reduction, de-escalation, and Housing First to engage and support residents. Advocate for both individual needs and broader systems-level changes that benefit people experiencing homelessness. Enter and maintain accurate case notes and data in the Homelessness Management Information System (HMIS); support broader outreach initiatives, proposals, and projects as needed. Demonstrate strong organizational, scheduling, and project management skills; plan and supervise varied activities within policy and budget guidelines. Exhibit professionalism, ethical behavior, and sound judgment when addressing challenges, resolving issues, and adapting to urgent needs or shifting priorities. Perform other duties as assigned. Qualifications for Success
Lived Experience
Personal experience with incarceration, substance use, behavioral health concerns, poverty, homelessness, or intersectionality. Lived experience in the Denver Metro Area preferred. Actively pursuing wellness, recovery, and/or resiliency. Commitment to stigma reduction and a passion for serving people experiencing homelessness. Desire to pursue personal and professional development, including Peer Support Specialist Certification. Compassionate Problem-Solver
Approaches challenges with professionalism, integrity, cultural humility, and resilience. Demonstrates professionalism and tact in sensitive situations. Upholds and models healthy boundaries with colleagues and clients. Commitment to serving individuals while understanding systemic barriers and the larger homelessness and housing system. Demonstrates accountability and takes ownership of job performance. Collaborative Partner
Builds trust and positive relationships with staff, partners, and the community. Strong interpersonal and communication skills. Provides culturally relevant support to individuals from all backgrounds. Maintains effective working relationships with coworkers, county staff, partner agencies, and community members. Willingness to assist teammates and contribute to a team-based environment. Willingness to approach and build trust with unsheltered individuals, including those living in tents, RVs, or vehicles. Adaptable Learner
Able to work independently while achieving team goals. Quick to adapt to change and willing to learn new systems or approaches. Values and seeks personal and professional growth. Exercises sound judgment, confidentiality, and data security (e.g., handling personally identifiable information securely). Analytical and Organized
Strong organizational and time management skills. Able to prioritize cases and tasks effectively. Balances field work and administrative duties with equal importance. Keeps accurate records and adheres to policies and procedures. Positive Contributor
Demonstrates awareness, sensitivity, and adaptability to diverse cultural experiences. Maintains regular and punctual attendance. Values diversity and contributes to an inclusive and respectful environment. Field-Readiness
Prepared to engage directly with individuals in field settings. Comfortable working outdoors in adverse weather conditions. Engages in light physical labor, including walking, organizing, and lifting supplies up to 30 pounds. Has access to reliable transportation and is able to travel between worksites. Ability to drive a county vehicle and pass a motor vehicle check (preferred). Bilingual preferred. Lived Experience and Application Details
Lived experience may include involvement with the justice system, incarceration, poverty, homelessness, and/or behavioral health challenges. Up to one year of combined experience may be credited for demonstrated lived experience. If you would like your lived experience considered toward the Qualifications for Success, please respond to the relevant prompts in the Questions section. Professional and Academic Experience
One year of outreach experience with homeless population preferred. Justice involvement, homelessness, or experience in receiving public benefits can substitute for professional experience. Minimum three years released from supervision. None required for academic experience; up to one year toward combined experience for earned credits in higher education may be considered. License, Background Check and Other
Background Check: Criminal background check is required. Petty crimes or crimes older than two years should not automatically disqualify. Adams County JAFA compliance information included in posting. Additional materials may be requested; redact age-related information if provided on requests. Transportation: Employees must arrange their own transportation between locations. Benefits
AFLAC Supplemental Medical Insurance Basic Term Life & Optional Term Life Insurance Deferred Compensation Plan Dental/Vision/Medical Plans Generous Vacation/Sick leave Long-Term Disability Short-Term Disability Employee Assistance Program Employee Fitness Center Employee Health Clinics Flexible Work Schedules Recreation Center Discounts Training & Tuition Reimbursement Programs Wellness programs Lactation friendly certified workplace
#J-18808-Ljbffr