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LHH Recruitment Solutions

Bilingual Customer Support Role

LHH Recruitment Solutions, Phoenix, Arizona, United States, 85003

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Now Hiring: Bilingual Spanish Call Center Representatives Location:

Phoenix, AZ (Must reside in Greater Phoenix) Schedule:

Full-Time | Monday-Friday Start Date:

September Training Classes Join a Team That Values Your Voice

Are you fluent in Spanish and passionate about helping others? Do you thrive in a fast-paced, customer-focused environment where your communication skills truly make a difference? LHH Recruitment Solutions is proud to partner with a respected client in Phoenix to hire Bilingual Spanish Call Center Representatives for full-time roles beginning this September. What You'll Be Doing

As a Call Center Representative, you'll be the first point of contact for customers, delivering friendly, accurate, and efficient support. Your responsibilities will include: Handling inbound calls with professionalism and empathy Initiating and tracking billing or service dispute cases Providing account-related support and general service information Documenting call details and case notes in the system Following company procedures to resolve customer concerns What You'll Bring

We're looking for candidates who are bilingual in Spanish and English and bring a strong customer service mindset. Ideal candidates will have: At least 2 years of recent experience at each previous employer A high school diploma or equivalent (required) Previous call center experience (required) Excellent communication and problem-solving skills Comfort working in a phone-heavy, fast-paced environment Basic computer and data entry proficiency Dependability, punctuality, and a strong work ethic Ability to pass a federal background check, drug screening, education verification, and employment verification Why You'll Love This Role Training starting in September to set you up for success Supportive team environment that values your contributions Opportunities for growth and skill development Consistent weekday schedule with weekends off A chance to make a real impact by helping customers every day Ready to Take the Next Step? If you're ready to bring your bilingual skills and customer service expertise to a team that appreciates your talent, we want to hear from you! Apply today and start your journey with a company that's committed to your success.

Pay Details:

$20.00 per hour

Search managed by:

Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.