Administrative Assistant Job at MJ Septic in Town of Texas

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Are you looking for a long-term role where your organizational skills and customer service abilities make a real difference every day? MJ Septic is seeking a dependable and detail-oriented Administrative Assistant / Account Coordinator to join our growing team. This is a pivotal role in keeping our office, service team, and customers running smoothly.

Overview

What You’ll Do

Responsibilities

• Be a main point of contact for customers (phone, text, email, chat), providing quick, friendly support.
• Assist with scheduling, dispatching, and coordinating service technicians schedules.
• Troubleshoot customer issues with a proactive, solutions-first mindset.

• Manage maintenance agreements, renewals, and enrollments.
• Enter and maintain accurate data across work order software, CRM, and QuickBooks.
• Prepare estimates, invoices, and payments with precision.

• Support management with administrative tasks, inventory tracking, and ordering.
• Assist with daily office organization (supplies, tidiness, light upkeep).
• Step in when teammates are out to ensure seamless operations.

Qualifications

• Experience: At least 3 years in an administrative, account coordination, or customer service role. Service/dispatching experience strongly preferred.
• Commitment: A track record of staying with past employers 2+ years — we value long-term team members.
• Skills:
• Initiative — you don’t wait to be asked, you anticipate.
• Ability to stay calm and focused under pressure.
• Excellent customer service and relationship-building skills.
• Strong organizational and time management habits.
• Computer proficiency: Google Suite, QuickBooks Online, CRM/service software. (Experience with FieldPulse, ServiceTitan or Salesforce is a plus.)
• Other: High school diploma (required), Associate’s or Bachelor’s (preferred). Spanish bilingual skills are a plus.

Benefits

• Competitive pay: Starting at $24 per hour, depending on experience and qualifications.
• Stable schedule: Monday–Friday, daytime hours, with rare Saturdays for special projects.
• A close-knit, supportive team environment where your contributions are noticed.
• Long-term stability with a company committed to growth and integrity.