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United Talent LLC

Receptionist Job at United Talent LLC in Johnson Place

United Talent LLC, Johnson Place, WV, United States

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Overview

Category: Administrative & Clerical

Location: Charleston, WV

Type: Contract to Perm

Job ID: 1465709

United Talent is immediately hiring for a Clerk Receptionist for a Charleston, WV company.

Responsibilities

  • Answer a high volume of incoming telephone calls, assist callers, provide information, make community referrals, and direct calls to appropriate staff members.
  • Refer clients to appropriate department staff for appointments or assistance.
  • Provide accurate information regarding application procedures, waiting lists, and qualifications to both callers and walk-in clients.
  • Provide and maintain appropriate forms, as needed.
  • Maintain professional and personable customer service.
  • Advise supervisors if client wait time exceeds 15 minutes.

Office Responsibilities

  • Issue pre-applications or documents of the application process to the general public, clientele, and community agencies by efficiently explaining the process in accordance with HUD, Federal, State procedures, policies, and regulations.
  • Mail paper pre-applications to applicants upon request.
  • Accept completed paper applications ensuring all information, signatures, and dates are provided; ensure appropriate verification and/or documentation is submitted; scan documentation into electronic filing system; make copies.
  • Date stamp incoming paperwork and file electronically.
  • Route incoming mail and paperwork to appropriate staff members.
  • Maintain client, staff, and agency confidentiality.
  • Open lobby at 8:00 a.m. and close at 4:00 p.m.
  • Ensure lobby is clean and organized at all times.
  • Perform special projects as needed.

Requirements

  • Must be good with computers
  • EXCEL experience
  • Reliable transportation to and from work
  • Time management skills
  • Be able to work independently and as a team
  • High School Diploma or GED

Qualifications

  • Customer Service

Perks & Benefits

  • Weekly pay via direct deposit or pay card
  • Medical (After 60 days on assignment)
  • Room to advance within the company
  • Competitive pay

How to Apply

To schedule an immediate interview, call United Talent at 304-556-1190 or visit our website at utalent.com and click on the Current Jobs tab.

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