Fix-It 24/7
Customer Service Representative
Be the Voice Behind the Solutions
Are you driven, empathetic, and energized by helping others? Do you have a knack for turning a phone call into a lasting customer relationship? Emergency Air — a fast-growing leader in residential HVAC and plumbing — is hiring a
Customer Service Representative
who thrives in a dynamic, high-impact environment.
This is more than a job — it's your opportunity to join a team that values performance, rewards initiative, and supports your career growth every step of the way.
What We Offer:
•
Base Pay:
$16-
$18/hr.
•
Monthly Bonuses:
Earn an additional +$3,500+ based on performance
•
Schedule:
10 AM – 7 PM with rotating Saturdays (no late nights!)
•
Benefits Package:
• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off & Paid Holidays
•
Career Growth:
We promote from within and offer clear paths for advancement
•
Team Culture:
Positive, high-energy environment where your contributions are recognized and rewarded
What You'll Do:
• Handle a high volume of inbound and outbound calls with urgency and professionalism
• Build trust and rapport with customers while uncovering their HVAC or plumbing service needs
• Schedule and coordinate appointments with field technicians
• Recommend service options, promote membership plans, and maximize each customer interaction
• Deliver a world-class customer experience from first call to follow-up
What We're Looking For:
• A motivated, goal-oriented professional who loves to win and help others do the same
• Strong communication skills with the ability to listen, empathize, and problem-solve quickly
• Calm under pressure and able to maintain professionalism in a fast-paced environment
• Experience in a sales-support or customer-facing role — home services or call center experience is a major plus
• Familiarity with plumbing, HVAC, or home services is helpful but not required
**
Schedule: Monday - Friday, 10 am - 7 pm with rotating Saturdays **
Join a Company That's Growing Fast — and Wants You to Grow With Us
If you're ready to turn your customer service talent into a rewarding career, apply today and make a real impact with the Emergency Air team.
Be the Voice Behind the Solutions
Are you driven, empathetic, and energized by helping others? Do you have a knack for turning a phone call into a lasting customer relationship? Emergency Air — a fast-growing leader in residential HVAC and plumbing — is hiring a
Customer Service Representative
who thrives in a dynamic, high-impact environment.
This is more than a job — it's your opportunity to join a team that values performance, rewards initiative, and supports your career growth every step of the way.
What We Offer:
•
Base Pay:
$16-
$18/hr.
•
Monthly Bonuses:
Earn an additional +$3,500+ based on performance
•
Schedule:
10 AM – 7 PM with rotating Saturdays (no late nights!)
•
Benefits Package:
• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off & Paid Holidays
•
Career Growth:
We promote from within and offer clear paths for advancement
•
Team Culture:
Positive, high-energy environment where your contributions are recognized and rewarded
What You'll Do:
• Handle a high volume of inbound and outbound calls with urgency and professionalism
• Build trust and rapport with customers while uncovering their HVAC or plumbing service needs
• Schedule and coordinate appointments with field technicians
• Recommend service options, promote membership plans, and maximize each customer interaction
• Deliver a world-class customer experience from first call to follow-up
What We're Looking For:
• A motivated, goal-oriented professional who loves to win and help others do the same
• Strong communication skills with the ability to listen, empathize, and problem-solve quickly
• Calm under pressure and able to maintain professionalism in a fast-paced environment
• Experience in a sales-support or customer-facing role — home services or call center experience is a major plus
• Familiarity with plumbing, HVAC, or home services is helpful but not required
**
Schedule: Monday - Friday, 10 am - 7 pm with rotating Saturdays **
Join a Company That's Growing Fast — and Wants You to Grow With Us
If you're ready to turn your customer service talent into a rewarding career, apply today and make a real impact with the Emergency Air team.