Association of Fundraising Professionals
Development Operations Specialist
Association of Fundraising Professionals, San Francisco, California, United States, 94199
Overview
APPLY ONLINE:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1e34a693-c727-4bad-a375-635146a58b08&ccId=9200737112200_2&jobId=554562&lang=en_US
TITLE:
Development Operations Specialist
REPORTS TO:
Director of Development
STATUS:
Full Time/Regular/Exempt
SALARY RANGE:
$75,000 - $83,000
ABOUT A.C.T.
American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Interim Executive Director David Schmitz,
A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun . A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.
POSITION PURPOSE:
The Development Operations Specialist is responsible for overseeing strategic and accurate use of A.C.T.’s database to support all patron-centric fundraising activities. This position is charged with managing and implementing systems and tools to increase the effectiveness and efficiency of A.C.T.’s fundraising efforts and will work closely with departmental leadership, IT, Finance, and the entire Development team. This position serves as Development’s Tessitura “power user” and is responsible for maintaining all financial information for the department, including the tracking and processing of contributed income, monitoring expense budgets, and reconciling with Finance. This position requires a highly organized critical thinker who values attention to detail and who has the ability to prioritize responsibilities and safeguard confidential information in a fast-paced work environment.
Responsibilities
Works in collaboration with Finance and IT to maintain the department’s financial database structure, including Tessitura’s fundraising general ledger system.
Responsible for all gift entry into Tessitura CRM, maintaining proper pledge and gift documentation, and following standard operating procedures for financial accounting of checks, EFTs, matching gifts, and stock transactions.
Responsible for monitoring and reconciling outstanding pledges, including leading a quarterly Pledge Receivables meeting.
Partners with Director of Development on projecting fundraising year-end results and works with additional Development leadership to create and adhere to annual and project budgets. Analyzes financial data, including reviewing and reconciling departmental expenses, and collaborates with key Development staff to provide quarterly expense and revenue income projections.
Serves as the Development department’s point person during the annual audit, including preparing all departmental documentation.
Works with Director of Development and Associate Director of Special Events on budgeting and pricing theater tours.
Generates and supports data collection for institutional proposals and reporting, including liaising with other departments to collect and package up-to-date budgets and financial information for grant reports and application.
Responsible for daily maintenance and upkeep of Development’s Tessitura functionality, including the maintenance of plans, constituent records, program listing information, and other information, as needed.
Serves as lead staff member for Tessitura application needs and requests, including staff training, report queries, campaign and appeal management, and database policy maintenance and creation.
Supports fundraising efforts by generating simple queries for patron giving summaries, campaign analysis, projections, and departmental reporting.
Generates mail, email, telefunding and other segmented list pulls for the Development department and produces segmented mailing and lead lists and tracks response rates and donation revenue.
Engages in customer service with donors, including providing support at A.C.T. donor events (approximately 12-15 per year; evenings or weekends).
Qualifications & Qualities
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.
Demonstrated skill in understanding of cultural differences.
Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.
2-3 years of non-profit database experience and a proven track record of gift entry and maintaining financial information and budgets.
Tessitura familiarity, a plus.
Excellent numerical and Excel skills.
Strong attention to detail.
Positive attitude and a passion for playing a role in fulfilling the organization's mission.
Ability to handle multiple projects, set priorities, and meet deadlines.
A superb commitment to internal and external customer service.
Ability to liaise comfortably with a wide array of individuals, from staff to high-net-worth donors and Trustees at events.
Willingness and ability to provide support at 12-15 donor stewardship and fundraising events, involving evening and weekend hours.
Discretion with handling confidential information.
A sense of humor and strong work ethic.
Work Environment & Benefits This role is based in San Francisco with hybrid work flexibility. A.C.T. offers a comprehensive benefits package, including medical, dental, and vision insurance; paid vacation and sick leave; and access to live theater performances and professional development opportunities.
Diversity makes us stronger. A.C.T. is committed to diversity in its programming and creating an inclusive work culture and environment. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. If you’d like to learn more about A.C.T.’s values, mission, and EDI initiatives, please visit www.act-sf.org.
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https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1e34a693-c727-4bad-a375-635146a58b08&ccId=9200737112200_2&jobId=554562&lang=en_US
TITLE:
Development Operations Specialist
REPORTS TO:
Director of Development
STATUS:
Full Time/Regular/Exempt
SALARY RANGE:
$75,000 - $83,000
ABOUT A.C.T.
American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Interim Executive Director David Schmitz,
A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun . A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.
POSITION PURPOSE:
The Development Operations Specialist is responsible for overseeing strategic and accurate use of A.C.T.’s database to support all patron-centric fundraising activities. This position is charged with managing and implementing systems and tools to increase the effectiveness and efficiency of A.C.T.’s fundraising efforts and will work closely with departmental leadership, IT, Finance, and the entire Development team. This position serves as Development’s Tessitura “power user” and is responsible for maintaining all financial information for the department, including the tracking and processing of contributed income, monitoring expense budgets, and reconciling with Finance. This position requires a highly organized critical thinker who values attention to detail and who has the ability to prioritize responsibilities and safeguard confidential information in a fast-paced work environment.
Responsibilities
Works in collaboration with Finance and IT to maintain the department’s financial database structure, including Tessitura’s fundraising general ledger system.
Responsible for all gift entry into Tessitura CRM, maintaining proper pledge and gift documentation, and following standard operating procedures for financial accounting of checks, EFTs, matching gifts, and stock transactions.
Responsible for monitoring and reconciling outstanding pledges, including leading a quarterly Pledge Receivables meeting.
Partners with Director of Development on projecting fundraising year-end results and works with additional Development leadership to create and adhere to annual and project budgets. Analyzes financial data, including reviewing and reconciling departmental expenses, and collaborates with key Development staff to provide quarterly expense and revenue income projections.
Serves as the Development department’s point person during the annual audit, including preparing all departmental documentation.
Works with Director of Development and Associate Director of Special Events on budgeting and pricing theater tours.
Generates and supports data collection for institutional proposals and reporting, including liaising with other departments to collect and package up-to-date budgets and financial information for grant reports and application.
Responsible for daily maintenance and upkeep of Development’s Tessitura functionality, including the maintenance of plans, constituent records, program listing information, and other information, as needed.
Serves as lead staff member for Tessitura application needs and requests, including staff training, report queries, campaign and appeal management, and database policy maintenance and creation.
Supports fundraising efforts by generating simple queries for patron giving summaries, campaign analysis, projections, and departmental reporting.
Generates mail, email, telefunding and other segmented list pulls for the Development department and produces segmented mailing and lead lists and tracks response rates and donation revenue.
Engages in customer service with donors, including providing support at A.C.T. donor events (approximately 12-15 per year; evenings or weekends).
Qualifications & Qualities
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.
Demonstrated skill in understanding of cultural differences.
Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.
2-3 years of non-profit database experience and a proven track record of gift entry and maintaining financial information and budgets.
Tessitura familiarity, a plus.
Excellent numerical and Excel skills.
Strong attention to detail.
Positive attitude and a passion for playing a role in fulfilling the organization's mission.
Ability to handle multiple projects, set priorities, and meet deadlines.
A superb commitment to internal and external customer service.
Ability to liaise comfortably with a wide array of individuals, from staff to high-net-worth donors and Trustees at events.
Willingness and ability to provide support at 12-15 donor stewardship and fundraising events, involving evening and weekend hours.
Discretion with handling confidential information.
A sense of humor and strong work ethic.
Work Environment & Benefits This role is based in San Francisco with hybrid work flexibility. A.C.T. offers a comprehensive benefits package, including medical, dental, and vision insurance; paid vacation and sick leave; and access to live theater performances and professional development opportunities.
Diversity makes us stronger. A.C.T. is committed to diversity in its programming and creating an inclusive work culture and environment. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. If you’d like to learn more about A.C.T.’s values, mission, and EDI initiatives, please visit www.act-sf.org.
#J-18808-Ljbffr