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Simon Property Group

Supervisor, Operations

Simon Property Group, Auburn, Massachusetts, us, 01501

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Job Location: Auburn Mall

PRIMARY PURPOSE: The Operations Supervisor works closely with the mall staff in maximizing the customers shopping experience and tenant sales by working to ensure a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Supervisor will assist Operations Director to oversee all operational functions, projects, construction, and contracted services at the center among other things. PRINCIPAL RESPONSIBILITIES: The successful candidate’s responsibilities will include, but not be limited to: Monitors cleaning services provided through contracts that require rigorous oversight.

Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation

Reads and interprets paper- or computer-based engineering drawings and schematic diagrams

Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs

Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs

Works with security and local officials to plan and oversee a fire safety program.

Supports preparation for emergency and disaster response

Assist in the development of expense, energy and capital budgets

Manage Property Operating Expenses within or below budgeted levels

Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets.

Oversees contractors performing capital work

Interacts with Portfolio Director of Operations and Energy Services

Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria

May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials

Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD

Develop staff members by enhancing their roles and broadening their experiences.

Give recognition for good performance and effectively counsel poor performance.

Complete performance reviews with thorough and objective feedback

Resolve tenant lease and non-lease concerns related to facility operations

Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)

Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives

Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations

Manage operations purchasing program and asset inventory

Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy

MINIMUM QUALIFICATIONS: High School Diploma or GED required

Three years of experience in facility/maintenance operations in a supervisory position.

Ability to communicate effectively both orally and in writing

Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property

Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner

Valid Driver’s License

Ability to lift and carry up to 50 pounds

The salary range for this position is $ 57,177.96 - $ 94,164.71 .Actual compensation within that range will be dependent upon various factors, including an individual’s skills, experience, and qualifications. It is uncommon for an individual to be hired at the top end of the pay range. #ZR2

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