fluent360
Job Description
Job Description
The Human Resources Manager is responsible for the planning, coordination, and administration of Human Resources policies and programs across a full range of Human Resource functions including staffing and recruiting, employee compensation and benefits, HR compliance, performance management, employee relations and wellness, training and development opportunities. The Human Resources Manager will demonstrate a solid foundation in HR knowledge and hands-on experience, perform both professional and administrative duties with a high level of competency and engagement, and be a trusted go-to resource for employees at all levels of the organization.
What you will do
Your experience
About Us
fluent360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub, we specialize in giving brands a resonating voice to effectively speak to various cultural segments– both ethnic and consumer niche followings. As a multi-talented, multicultural agency, we offer a full spectrum of communication services. Find out more about us at www.fluent360.com.
Agency Benefits & Perks
fluent360 offers a comprehensive benefit package including medical, dental and vision insurance, flexible spending accounts, 401k, company paid life/AD&D, short-term and long-term disability, and a generous PTO and sick leave policy. In addition, we have some amazing agency perks including paid gym membership, summer hours, 17 paid holidays, and flexible schedules.
fluent360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet.
Our organization participates in E-Verify. For more information visit https://www.uscis.gov/e-verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
What you will do
- Administer and execute human resource programs focused on employee recruitment, benefits, engagement and retention, onboarding, offboarding, performance management, training and development
- Manage the agency Applicant Tracking System and the full-cycle talent acquisition lifecycle process, including creating job requisitions, marketing roles, sourcing candidates, scheduling interviews, and performing new hire orientation to ensure a positive employee experience
- Manage Employee Performance and Engagement tool to report on employee feedback and trends and assists the HR Lead in executing the agency annual performance reviews
- Manage employee offboarding process, including preparing exit letters, exit surveys, exit interviews, and collecting employee feedback
- Process semi-monthly and bi-weekly employee payroll and prepare payroll reports
- Oversee annual Summer Internship Program to ensure interns have a positive experience during their time at the agency
- Lead Culture Committee in the development of employee engagement initiatives, including monthly programming
- Support the HR Department by being a direct resource to employees on agency benefits, including medical, dental, ancillary benefits, 401(k), and paid time off
- Act as a trusted advisor to employees in the interpretation of HR policies and procedures and assist in resolution of issues
- Interpret, coach, and enforce agency policies and procedures for consistency and compliance
- Support the maintenance, onboarding, compiling reports, and maintaining of employee files through the agency’s HRIS system
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management and employment law
- Assist with special projects and perform other duties as requested
- Process employee verification requests
Your experience
- Bachelor's degree in Human Resources, Business Administration, or related field
- SHRM-CP or PHR preferred
- 5+ years of experience as an HR Generalist, Sr Generalist or similar experience with demonstrated proficiency in functional areas of HR
- Ability to take initiative, multi-task, prioritize, and act with urgency, agility, efficiency, and effectiveness to meet deadlines
- Excellent decision-making, problem solving, and strategic thinking capabilities
- Maintain confidential information with the utmost discretion and ethical conduct
- Possess integrity and a sympathetic attitude
- Effectively communicate verbally and in writing with all levels of the organization
- Build and manage interpersonal relationships
- Exhibit attention to detail and accuracy
- Strong knowledge using HRIS tools to create efficiencies for HR and employees
- Advanced knowledge of Office 365, HRIS systems, and comfortable learning new HR platforms as needed
- Proficiency in Microsoft Excel reporting is preferred
- Experience working with ADP WorkforceNow is required
About Us
fluent360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub, we specialize in giving brands a resonating voice to effectively speak to various cultural segments– both ethnic and consumer niche followings. As a multi-talented, multicultural agency, we offer a full spectrum of communication services. Find out more about us at www.fluent360.com.
Agency Benefits & Perks
fluent360 offers a comprehensive benefit package including medical, dental and vision insurance, flexible spending accounts, 401k, company paid life/AD&D, short-term and long-term disability, and a generous PTO and sick leave policy. In addition, we have some amazing agency perks including paid gym membership, summer hours, 17 paid holidays, and flexible schedules.
fluent360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet.
Our organization participates in E-Verify. For more information visit https://www.uscis.gov/e-verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
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